Diesel Technician Mobile

Ryder•Big Rock Township, AR

1d•Onsite

About The Position

Torque by Ryder is immediately hiring a permanent full-time Master Level Mobile Diesel Technician to support our Truck Fleet in Little Rock, AR. This position offers competitive weekly pay, a Monday-Friday first shift schedule (7:00 am – 4:00 pm), and provides a fuel card and company cell phone. A work site service vehicle will be provided for mobile technicians. The role offers bonus eligibility based on performance and provides additional training for growth. Ryder is committed to providing outstanding benefits, including generous paid time off, medical, dental, and vision insurance, life and disability insurance options, a 401K savings plan with matching contributions, and discounts on Ryder stock, automotive, mobile plans, travel, and hotels. They also offer accredited tech school tuition reimbursement, provided PPE and uniforms, paid job training and development, and an employee and customer referral bonus program.

Requirements

High school diploma or equivalent preferred
Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred
Basic tools required
Requires demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including: Routine preventative maintenance (oil changes, brake and tire work), Diagnostics and repairs (AC, electrical systems), Advanced skilled level repairs (major engine repairs, diesel after treatment or automotive fuel injection repairs)
Three (3) years or more relevant work experience, preferred
NonCommercial Driver License CLASS E, preferred
Valid Commercial Driver License (CDL) CLASS A, preferred
Other State driver's license, as required
Two (2) years or more experience with mechanical repairs and diagnostics on heavy duty and medium duty equipment
Must be able to drive Ryder vehicles
Ability to understand and adhere to Company policies in all areas
Ability to complete repair orders with the Company established systems
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Ability to prioritize workload
Proven hands-on mechanic, customer service, and account management skills
Demonstrates customer service skills
Strong relationship management skills
Strong verbal and written communication skills
Flexibility to operate and self-driven to excel in a fast-paced environment
Self-starter and self-sufficient approach
Capable of multi-tasking, highly organized, with excellent time management skills
Detailed oriented with excellent follow-up practices
Entrepreneurial spirit
Preventive Maintenance (PM230&PM298) within 90 Days
Brakes-Air (BA220&BA298) within 90 Days
Brake mechanics/inspectors FMCS 396.25
Hydraulic Brake (BH220&BH298) where appropriate within 90 Days
Tire & Wheel TW220 within 90 Days
CF609 & A/C trained and qualified (AC220&AC298) within 180 Days
HD electrical - DR208 within 90 Days
Svc Island Support SBTIII trained (SBT220) and SBT Phase 2 within 180 Days
Complete 2 of the OEM On-Line diagnostic tool software courses as required by location fleet mi. (predominant OEM of fleet mix)
Pass a Ryder Drug Test
Pass a DOT physical
Pass a Ryder road test
Pass a Ryder Background and Motor vehicle check including Drug and alcohol verification from previous employers for the last 3 years

Nice To Haves

Vocational or Technical Certification Post Secondary degree or Technical Certifications
Three (3) years or more relevant work experience
NonCommercial Driver License CLASS E
Valid Commercial Driver License (CDL) CLASS A

Responsibilities

Interact with customer, exhibit account management skills to independently facilitate preventative maintenance, repair issue resolution, and discuss new repair estimates with customer.
Coordinate work schedule as required by customers. Road test vehicles to identify cause of complaints for repairs, ensure quality of repair work performed, and deliver customer satisfaction.
Preventive maintenance (PM) and vehicle repairs responsibilities include but is not limited to: A/C & Heater, Brakes-Air, Brakes-Hydraulic, Cargo Handling/Transfer, Liftgates, Charging Systems (electrical), Clutch, Cooling Systems, Cranking System (electrical), Lighting System and Electrical Accessories, Drive Axles, Driveline, Gas Engines-All Engines, Fuel Systems, Preventive Maintenance (PM298), Steering and Non-driven Axles and Alignment, Suspension-Chassis and Cab, Tire and Wheel Maintenance, Vehicle Coupling System (PM).
Utilize key functions of Shop Management System and electronic documentation available. Perform work in accordance with all federal/provincial and corporate compliance guidelines (i.e. safety, DOT). Use internal and external maintenance documents.
Performs other duties as assigned.
Ensure proper maintenance of all service, safety and environmental records required to meet and/or exceed corporate, federal, state, and local government mandated requirements.
Accountable for key maintenance measurements established by company policy, related to the inspection and performance of PMs, brakes, tires, wheels, including any maintenance items directly associated with the safety of the customer.
Act as a mentor for the SM II level.