Diesel Tech-Mechanic

TravelCenters of America•Elkton, MD

About The Position

TravelCenters of America’s Truck Service team provides truck and trailer maintenance at more than 280 locations. The Diesel Tech-Mechanic provides accurate, efficient customer service by troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers professionally and accommodatingly. The role focuses on returning travelers to the road in better condition than they arrived. Technicians work in a customer-focused, collaborative environment; build knowledge of the products and services offered; assess vehicle wear; and make recommendations with a TSA or Manager. They complete repairs within their capabilities and as written, follow Truck Service Standard Services and specialized customer programs, and observe safety guidelines. The position may also include other duties as requested. The role may involve outdoor work in all seasons and occasional exposure to fumes, particles, moving mechanical parts, vibration, loud noise, dirt, dust, grime, grease, oil, gas, and concentrated cleaning solutions. Physical activities include occasional standing, walking, kneeling, stooping, bending, crouching, crawling, climbing, repetitive leg use, and lifting up to 50 pounds or moving heavy objects.

Requirements

  • Good verbal and written communication skills.
  • Basic computer skills.
  • Ability to work flexible hours, including nights, weekends, and some holidays.
  • Ability to work in interior and exterior conditions.
  • Valid driver’s license.

Nice To Haves

  • Previous experience in a repair or parts shop is preferred.
  • Dedicated individual who works well with others and is excited to be part of the team.

Responsibilities

  • Troubleshoot, diagnose, and repair heavy-duty trucks and trailers.
  • Provide accurate, efficient, professional, and accommodating service to customers.
  • Understand the products sold and services provided.
  • Diagnose wear conditions and make recommendations to customers together with a TSA or Manager.
  • Complete repairs within the technician’s capabilities and as written.
  • Understand Truck Service Standard Services and specialized customer programs.
  • Follow safety guidelines and report potentially unsafe situations caused by team members or customers.
  • Perform other duties as requested.

Benefits

  • Competitive wages
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid vacation and holidays
  • Tuition reimbursement
  • On-site meal discounts
  • Discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement with company-paid training
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