Diesel/Medium Duty Truck Service Technician

Kayser Janesville Chevrolet Buick GMC•Janesville, WI

7d•Onsite

About The Position

Bob Clapper Automotive, Inc. is seeking a Diesel/Medium Duty Truck Service Technician for their Janesville, WI location. This role focuses on repairing and maintaining medium & light duty GM trucks, Isuzu trucks, and some heavy-duty commercial trucks, both gasoline and diesel, according to dealership and factory specifications. Bob Clapper Automotive is a respected GM dealership known for its sales and service. Technicians here provide maintenance, troubleshooting, and repairs on all makes and models of light and medium duty vehicles. The company prides itself on its expertise in diesel equipment, which sets them apart. Technicians will encounter a variety of equipment and consistent work. The dealership stays current with evolving truck technology, ensuring technicians receive ongoing training to maintain high customer satisfaction.

Requirements

Valid Driver’s License
Must maintain insurability through our insurance carrier
2- year technical degree or higher education
2 years in a related job field
Ability to read and comprehend instructions and information
Knowledge of and experience working on a variety of vehicle applications
Excellent organizational skills
Computer knowledge
Basic mathematical skills (must be able to add, subtract, and work with fractions and percentages)
Must have own tools and tool box

Responsibilities

Repairs and maintains medium & light duty GM trucks, Isuzu trucks and some heavy-duty commercial trucks, both gasoline and diesel, according to dealership and factory specifications.
Provides maintenance services, troubleshooting and repairs on all makes and models of light and medium duty vehicles.
Communicates with Service Advisor to gain knowledge of job quoted repair time.
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnoses cause of any malfunction and performs repair effectively.
Communicates with Parts Department to obtain needed parts.
Saves and tags parts of the job if under warranty or if requested by the customer.
Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Documents all work performed on the repair order and electronically time stamps each job repair line.
Road tests vehicle when required.
Participates in manufacturer sponsored training programs, schools, and events.
Keeps abreast of manufacturer technical bulletins.
Supervises/assists work of any apprentice technicians as assigned.
Reports machinery/tool defects or malfunctions to Supervisor.
Ensures that vehicle is kept clean.
Notifies Service Advisor or Supervisor immediately of anything that has happened to change the appearance or condition of the vehicle.
Maintains Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.
Keeps shop area neat and clean.
Maintains and is accountable for all dealership owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.
Operates all tools and equipment in a safe manner and follows safe work practices.