About The Position

Hill International Trucks is seeking a highly experienced heavy-duty truck technician with extensive dealership experience and a current International Diamond Certification. In an additional Lead Diagnostic / Accelerated Diagnostics role, the technician will support complex troubleshooting, efficient diagnosis, and timely resolution of customer concerns. The ideal candidate has advanced diagnostic skills, strong technical knowledge, and the ability to identify root causes and develop effective repair solutions. They are customer-driven, committed to exceptional customer service, interested in evolving technology and continued technical development, and able to communicate technical findings clearly and professionally with customers, service management, and fellow technicians. The position requires collaboration with and support for other technicians, a focus on improving shop efficiency and customer satisfaction, and flexibility to work overtime as needed to meet customer demands and business needs. The listed pay range is $25–$50 per hour, based on skills and experience, with monthly efficiency/performance bonuses. A sign-on bonus of up to $20,000 is available to candidates who meet the stated qualifications and bring the required expertise, dealership background, and leadership capabilities. The bonus is paid at the 90-day review and is subject to a two-year employment commitment.

Requirements

  • At least 5 years of dealership experience.
  • Current International Technician Diamond Certification.
  • Advanced diagnostic skills and strong technical knowledge.
  • Strong communication skills, including the ability to clearly explain technical findings.
  • Team-oriented approach and willingness to collaborate and support other technicians.
  • Flexibility to work overtime as needed.

Nice To Haves

  • Valid CDL Class A or B license (preferred, not required).
  • Interest in evolving technology and continued technical development.

Responsibilities

  • Diagnose complex heavy-duty truck issues, identify root causes, and develop effective repair solutions.
  • Resolve customer concerns efficiently and in a timely manner.
  • Communicate technical findings clearly and professionally to customers, service management, and fellow technicians.
  • Collaborate with and support other technicians to improve shop efficiency and customer satisfaction.
  • Work overtime as needed to support customer demands and business needs.

Benefits

  • Monthly performance and efficiency bonuses.
  • Tool allowance.
  • Boot program.
  • Overtime pay.
  • Paid training.
  • 401(k) with company match at 4%.
  • Company-paid uniforms.
  • State-of-the-art facilities, including break rooms and fully tooled service shops.
  • Paid time off for vacation and holidays.
  • Medical, dental, life, and disability insurance.
  • Prescription drug coverage.
  • Sign-on bonus of up to $20,000, subject to eligibility and a two-year employment commitment.
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