Diesel Mechanic

Ryder•Charlotte, NC

13d•Onsite

About The Position

Torque by Ryder is hiring a permanent, full-time senior-level Diesel Technician to maintain and repair Ryder’s light-duty truck fleet in Charlotte, North Carolina. The role supports the truck fleet and involves working independently and with customers to perform preventive maintenance, diagnose and repair vehicle issues, discuss repair estimates, coordinate work schedules, and ensure customer satisfaction. Mobile technicians receive a service vehicle for work-site service. The position offers a flexible 40-hour work week, weekly hourly pay starting at $33.50 based on experience, and a quarterly retention bonus of $2,000 during the first year. Ryder provides additional training to support career development and advancement. The technician uses shop-management and electronic-documentation systems, follows safety and regulatory requirements, maintains required service and compliance records, and may mentor SM II-level staff.

Requirements

High school diploma or equivalent preferred.
Vocational or technical certification; post-secondary degree or technical certifications preferred.
Basic tools required.
Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines, including preventive maintenance, oil changes, brake and tire work, diagnostics, air-conditioning and electrical repairs, and advanced repairs such as major engine, diesel after-treatment, or automotive fuel-injection repairs.
At least two years of experience with mechanical repairs and diagnostics on heavy-duty and medium-duty equipment.
Ability to drive Ryder vehicles.
Ability to understand and adhere to company policies and complete repair orders using company-established systems.
Ability to build and maintain professional relationships across organizational levels, work independently and as part of a team, and prioritize workload.
Hands-on mechanic, customer-service, and account-management skills; customer-service ability and strong relationship-management skills.
Strong verbal and written communication skills.
Flexibility and self-direction to work in a fast-paced environment; self-starter and self-sufficient approach.
Ability to multitask; highly organized with excellent time-management and follow-up skills; detail-oriented and entrepreneurial.
Complete Preventive Maintenance (PM230 and PM298) training within 90 days.
Complete Air Brakes (BA220 and BA298) training within 90 days, including brake mechanics/inspector FMCS 396.25 requirements.
Complete Hydraulic Brake (BH220 and BH298) training within 90 days, where appropriate.
Complete Tire & Wheel TW220 training within 90 days.
Complete CF609 and A/C training and qualification (AC220 and AC298) within 180 days.
Complete HD electrical DR208 training within 90 days.
Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
Complete two OEM online diagnostic-tool software courses as required by the location’s fleet mix.
Pass a Ryder drug test, DOT physical, Ryder road test, and Ryder background and motor-vehicle check, including drug and alcohol verification from previous employers for the last three years.

Nice To Haves

Three or more years of relevant work experience preferred.
Non-commercial Class E driver’s license preferred.
Valid Class A commercial driver’s license preferred.

Responsibilities

Interact with customers, manage accounts, facilitate preventive maintenance and repair issue resolution, and discuss repair estimates.
Coordinate work schedules as required by customers.
Road-test vehicles to identify causes of complaints, verify repair quality, and support customer satisfaction.
Perform preventive maintenance and vehicle repairs across systems including air conditioning and heating, air and hydraulic brakes, liftgates and cargo-handling equipment, charging and cranking systems, lighting and electrical accessories, clutches, cooling systems, drive axles and drivelines, gas and diesel engines, fuel systems, steering, suspension, tires and wheels, and vehicle coupling systems.
Perform inspections, diagnostics, adjustments, component replacements, and repairs in accordance with applicable training and qualifications.
Use key functions of the shop-management system and available electronic documentation.
Perform work in accordance with federal, state, local, and corporate compliance and safety guidelines, including DOT requirements.
Use internal and external maintenance documents.
Maintain service, safety, and environmental records required by corporate policy and government regulations.
Meet company maintenance measurements related to inspections and preventive maintenance, brakes, tires, wheels, and other safety-related maintenance items.
Act as a mentor for SM II-level staff.
Perform other duties as assigned.