Diesel Mechanic

Ryder•Charlotte, NC

13d

About The Position

Torque by Ryder is hiring a permanent, full-time Senior Level Diesel Technician to support its fleet of light-duty trucks in Charlotte, North Carolina. The role is paid hourly at $33.50 per hour, based on experience, with weekly pay and a $2,000 retention bonus paid quarterly during the first year. The schedule is a flexible 40-hour work week, with weekend premiums. Fuel card and company cell phone are provided, and mobile technicians receive a service vehicle. The position offers additional training and development to advance technician skills. The technician performs preventive maintenance, diagnostics, and repairs on vehicles and related systems, while working with customers to resolve repair issues, discuss estimates, and coordinate schedules. Work covers a wide range of truck systems, including engines, brakes, tires, electrical and charging systems, cooling systems, fuel systems, driveline, steering, suspension, liftgates, and air conditioning. The technician documents work using the Shop Management System and electronic documentation, complies with safety and regulatory requirements, maintains required records, and is accountable for maintenance quality and safety measurements. The role also includes mentoring SM II-level technicians. Candidates must pass a Ryder drug test, DOT physical, road test, and background and motor vehicle checks, including verification of drug and alcohol history from previous employers for the last three years. Additional customer-specific screening may apply.

Requirements

High school diploma or equivalent preferred.
Vocational or technical certification, post-secondary degree, or technical certifications preferred.
Basic tools required.
Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines, including routine preventive maintenance such as oil changes, brake work, and tire work; diagnostics and repairs including air conditioning and electrical systems; and advanced repairs such as some major engine repairs, diesel after-treatment, or automotive fuel injection repairs.
Three or more years of relevant work experience preferred.
Two or more years of experience with mechanical repairs and diagnostics on heavy-duty and medium-duty equipment.
Noncommercial Class E driver's license preferred; valid Commercial Driver License (CDL) Class A preferred; other state driver's license as required.
Must be able to drive Ryder vehicles.
Ability to understand and adhere to company policies and complete repair orders using established company systems.
Ability to build professional relationships across organizational levels and work independently and as part of a team.
Ability to prioritize workload and multitask; strong organization and time-management skills; detail orientation and follow-up practices.
Hands-on mechanic, customer service, and account management skills; demonstrated customer service and relationship-management skills.
Strong verbal and written communication skills.
Flexibility and self-motivation to succeed in a fast-paced environment; self-starter and self-sufficient approach; entrepreneurial spirit.
Complete Preventive Maintenance (PM230 and PM298) training within 90 days.
Complete Brakes-Air (BA220 and BA298) training within 90 days; meet brake mechanic/inspector requirements under FMCS 396.25.
Complete Hydraulic Brake (BH220 and BH298) training within 90 days where appropriate.
Complete Tire & Wheel (TW220) training within 90 days.
Complete CF609 and A/C training and qualification (AC220 and AC298) within 180 days.
Complete HD electrical (DR208) training within 90 days.
Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
Complete two OEM online diagnostic-tool software courses as required by the location's predominant fleet OEM mix.
Pass a Ryder drug test, DOT physical, Ryder road test, and Ryder background and motor vehicle check, including drug and alcohol verification from previous employers for the last three years.

Nice To Haves

High school diploma or equivalent.
Vocational or technical certification, post-secondary degree, or technical certifications.
Three or more years of relevant work experience.
Noncommercial Class E driver's license.
Valid Commercial Driver License (CDL) Class A.

Responsibilities

Interact with customers and independently facilitate preventive maintenance, repair issue resolution, and discussion of new repair estimates.
Coordinate work schedules as required by customers; road test vehicles to diagnose complaints, verify repair quality, and support customer satisfaction.
Perform preventive maintenance and vehicle repairs across systems including air conditioning and heating, air and hydraulic brakes, liftgates, electrical and charging systems, clutches, cooling and cranking systems, lighting, drive axles, driveline, engines, fuel systems, steering, suspension, tires and wheels, and vehicle coupling systems.
Perform vehicle inspections and maintenance checks, including lubrication, tire and brake inspections, battery checks, under-vehicle checks, and initial fault-code identification.
Use the Shop Management System, electronic documentation, and internal and external maintenance documents.
Perform work in accordance with federal, provincial, corporate, safety, and DOT compliance guidelines.
Maintain service, safety, and environmental records required by corporate and government requirements.
Meet company maintenance measurements for inspections and preventive maintenance, brakes, tires, wheels, and other safety-related maintenance items.
Act as a mentor for SM II-level technicians.
Perform other duties as assigned.