Diesel Mechanic Technician Senior Level

Ryder•Lenexa, KS

15d•Onsite

About The Position

Torque by Ryder is hiring a permanent, full-time Senior Level Mobile Diesel Technician to support its heavy-duty truck fleet in Lenexa, Kansas. The technician performs mobile and facility maintenance and repair work, makes decisions about vehicle diagnosis and repair, and handles complex mechanical and electronic problems with minimal support. A service vehicle, fuel card, and company cell phone are provided for mobile work. The role includes a flexible 40-hour work week, weekly pay, hourly pay of $38.00 based on experience, and a quarterly retention bonus of $2,000 during the first year. Additional training is available to support skill development and advancement. The role covers preventive maintenance and repairs across truck systems, including air and hydraulic brakes, air conditioning and heating, electrical and charging systems, cooling systems, clutches, fuel systems, axles, driveline, steering, suspension, tires and wheels, liftgates, and vehicle coupling systems. The technician uses diagnostic computers and software, maintenance documents, and the company's shop management and electronic documentation systems. They also support roadside breakdowns through remote triage, communicate with customers and drivers, coordinate work schedules and estimates, and advise other technicians. The position requires driving Ryder vehicles and meeting company screening requirements, including a drug test, DOT physical, road test, and background and motor vehicle checks. The technician must maintain service, safety, and environmental records and follow applicable safety, DOT, corporate, and government requirements.

Requirements

High school diploma or equivalent preferred.
Vocational or technical certification or post-secondary technical education preferred.
Basic tools required; must have the minimum tools required under Ryder Maintenance Policy 2.02.
Demonstrated aptitude and applied experience in automotive gas or diesel mechanical repair, including preventive maintenance such as oil changes, brake work, and tire work; diagnostics and repairs including air conditioning and electrical systems; and advanced repairs including some major engine, diesel aftertreatment, or automotive fuel-injection repairs.
Four or more years of experience with mechanical repairs and diagnostics on heavy-duty and medium-duty equipment.
Able to take home and secure an assigned mobile service truck and its contents, as applicable.
Must be able to drive Ryder vehicles.
Ability to understand and comply with company policies; complete repair orders using company systems; build professional relationships across organizational levels; work independently and as part of a team; and prioritize workload.
Hands-on mechanic, customer-service, and account-management skills; customer-service ability; strong verbal and written communication; flexibility and self-direction in a fast-paced environment; self-sufficiency; multitasking, organization, and time-management skills; attention to detail and follow-up; and an entrepreneurial spirit.
Complete Preventive Maintenance (PM230 and PM298) within 90 days.
Complete Brakes-Air (BA220 and BA298) within 90 days and meet FMCS 396.25 brake mechanic/inspector requirements.
Complete Hydraulic Brake (BH220 and BH298), where appropriate, within 90 days.
Complete Tire & Wheel (TW220) within 90 days.
Complete CF609 and A/C training and qualification (AC220 and AC298) within 180 days.
Complete HD electrical (DR208) within 90 days.
Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
Complete two OEM online diagnostic-tool software courses as required by the location's predominant fleet OEM mix.
Pass a Ryder drug test, DOT physical, road test, and background and motor vehicle check, including drug and alcohol verification from previous employers for the last three years.
Meet any additional screening requirements applicable to the assigned customer or position.

Nice To Haves

Four or more years of relevant work experience.
Noncommercial Class E driver's license.
Valid Class A Commercial Driver License (CDL).
High school diploma or equivalent.
Vocational or technical certification or post-secondary technical education.

Responsibilities

Make decisions regarding vehicle diagnostics and repairs.
Perform standard and preventive vehicle maintenance and complex repairs with minimal support.
Access internal and external maintenance documents and diagnose and repair complex mechanical and electronic problems, using diagnostic computers or software where applicable.
Perform remote triage with RCRC and customers to determine solutions for roadside breakdowns.
Perform facility maintenance duties.
Communicate with customers and drivers to determine the nature of assigned complaints.
Instruct and advise other technicians on maintenance repair procedures and diagnostics.
Work with non-contractual customers on preventive maintenance, repair resolution, estimates, and work scheduling; road-test vehicles to diagnose complaints and confirm repair quality and customer satisfaction.
Perform maintenance and repairs across vehicle systems, including air conditioning and heating, air and hydraulic brakes, cargo handling and liftgates, charging and cranking systems, clutches, cooling systems, lighting and electrical accessories, drive axles, driveline, engines, fuel systems, steering, suspension, tires and wheels, and vehicle coupling systems.
Perform preventive maintenance, inspections, adjustments, and repairs in accordance with the applicable training and qualification requirements.
Use the Shop Management System and electronic documentation, and follow federal, provincial, corporate, and safety and DOT compliance guidelines.
Maintain service, safety, and environmental records required by corporate and government requirements.
Meet company maintenance measurements related to inspections and preventive maintenance, brakes, tires, wheels, and other customer-safety-related maintenance items.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage after 30 days.
80 hours of PTO during the first year, starting on Day 1.
Yearly merit pay increases.
401(k) company match.
PPE, uniforms, and boot allowance.
Paid training.
Quarterly retention bonus of $2,000 during the first year.
Fuel card and company cell phone.
Company-provided mobile service vehicle.
Weekend premiums.
Top Tech Competition awards of $250–$50,000 per year.
Extra paid day off for U.S. military veterans.
15% company stock discount.
Up to $5,000 in technician tuition repayment.
12 weeks of paid maternity leave, subject to eligibility criteria including work tenure.
Employee discounts on tools, vehicles, travel, technology, and more.