DIDO Housekeeping Supervisor

ISS Facility Services • Emerald Mountain, AL

17d • $85,000 - $95,000

About The Position

ISS is a leading workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and make life easier, more productive, and enjoyable delivered to high standards by people who care.

With a global presence spanning over 46 countries, ISS combines international expertise with local insights to create safe, efficient, and sustainable environments.

At ISS, our employees—whom we call "placemakers"—are at the heart of everything we do. Empowered by world-class resources and driven by purpose, they are united by a passion to make a real difference every day.

The opportunity:

We are hiring DIDO (Drive In / Drive Out) Housekeeping Supervisors from Mackay, Emerald, Rockhampton and the surrounding regions on a fulltime 2:1 roster.

Working closely with the Village Manager, you'll be responsible for coordinating and managing the day-to-day operations of our Housekeeping Department while proudly upholding ISS’s reputation for excellence.

Requirements

• Minimum 2yrs proven management/supervisor experience in housekeeping and cleaning services.
• Polished presentation and communication abilities.
• Proven leadership skills and a strong decision-making capability.
• Lead by example and model behaviours that underpin a constructive safety culture.
• Confident user of MS Office Suite (Word, PowerPoint and Excel).
• Unrestricted work rights in Australia.
• Must have a valid police check issued within the last 12 months or be willing to obtain one.
• Must pass a Pre-employment Medical Test, Functional Assessment and Drug and Alcohol Screen.
• Driver's License/ Photo ID required.
• Demonstrate a proactive, solutions-focused approach with excellent communication, interpersonal, and customer service skills to ensure smooth operations.

Responsibilities

• Implement and control the department budget.
• Implement and review service standards.
• Assist the Human Resources team in the recruitment and selection of team members.
• Ensure effectiveness of training, performance evaluations and counselling of staff for the department.
• Ensure a strong interface with Front Office and other managers as required.
• Provide leadership, support and coordinate site staff in maintaining a customer focused and safe working environment.

Benefits

• Competitive Annual Wage – $85,000 - $95,000 plus super
• Meals, accommodation and uniforms included whilst on site (Steel cap boots included)
• Ongoing support and training with opportunities to grow within a large global company
• Mental, Financial and Physical health support programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees