Diamond Sales Specialist

Ring Concierge•New York, NY

2d•Onsite

About The Position

Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. We are seeking a Bespoke Diamond Sales Specialist to become an integral part of our team. Ring Concierge provides a luxury one on one shopping experience for their clients - previous experience with clienteling and diamond sales is required. The ideal candidate has the ability to multi-task and stay organized in a fast-paced environment.

Requirements

Minimum of 3 years of prior retail sales experience in fine jewelry required
Proven experience in luxury sales, fine jewelry, or diamond retail, with a strong track record of meeting or exceeding sales targets
Must be proficient with Mac computers, and Google Suite

Nice To Haves

Excellent interpersonal and communication skills, with the ability to build trust and rapport with diverse clients
Subject matter expert for diamonds and fine jewelry
Ability to continuously adapt as the business evolves and grows
Must be highly organized, proactive and able to multitask in a fast-paced environment
Team player - willing to jump into other areas of the business to aid when needed
Passion for diamonds, luxury goods, and delivering exceptional customer experiences

Responsibilities

Drive sales by building strong client relationships and consistently exceeding individual sales targets
Use extensive diamond and bespoke product knowledge to act as an expert for the customer
Achieve an environment for our clients that is reflective of the Ring Concierge aesthetic and company values
Oversee all facets of sales transactions
Initial consultation/Identify client needs
Work with production team on sourcing diamonds
Present diamonds to client (both local and long-distance) and finalize setting design
Close sale
Oversee production timeline
Maintain continuous and effective communication with client through sales cycle
Maintain all customer information in an organized manor for our CRM program
Proactively look for opportunities to drive Bespoke and Fine Jewelry sales growth by identifying new leads and clienteling opportunities
Maintain a high level of awareness and concern for inventory control and loss prevention