Diamond Grader (NYC)
About The Position
Nivoda is seeking an experienced diamond professional to join its NYC Office. The role involves quality control of diamonds and gemstones, and managing all incoming and outgoing shipments. The primary objective is to ensure efficient and timely processing of diamonds and gemstones through the NYC office while maintaining high-quality standards. Nivoda has experienced significant growth and is expanding globally, with offices in major cities like London, New York, Hong Kong, and Mumbai. The company aims to provide a seamless experience for its customers in the global jewelry industry through bold and innovative approaches.
Requirements
- Hands on diamond/gemstone experience or GIA certification
- Experience in stock control of high value products
- Attention to detail is a must
- Honesty, professionalism, and integrity are essential
- Alignment with the Nivoda company values and culture
Nice To Haves
- Logistics experience or familiarity with different courier services and tracking systems is useful
Responsibilities
- Quality control diamonds and gemstones
- Receive consolidated shipments via courier partners
- Mark orders as received in the Nivoda system
- Repack and send orders to the next destination while updating the Nivoda system
- Hand-deliver diamonds to local customers when necessary
- Collect diamonds from local suppliers, perform quality check and package and ship to the next destination
- Create shipments using the Nivoda platform and send labels to suppliers to ensure timely delivery
- Liaise with suppliers for shipments and forward invoices to the finance department
- Assist customer support with queries related to shipping, order updates and urgent delivery requests
- Assist in the smooth overall operation of the office
- Support in managing the administrative work related to the office
- Follow up with courier partners
- Process returned diamonds from our customers
- Assist and advise other team members and management on the continuous improvement of all the processes of the local office
Benefits
- Medical (United Healthcare), Dental, & Vision (Guardian Life) benefit
- 401K benefit (Guideline Inc)
- Generous holiday allowance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
