Diamond Grader (NYC)

Nivoda•New York, NY

2d•Onsite

About The Position

Nivoda is seeking an experienced diamond professional to join their NYC office. The role focuses on quality control of diamonds and gemstones, and managing all incoming and outgoing shipments to ensure timely processing and adherence to quality standards. Nivoda is a rapidly growing marketplace in the global jewelry industry, known for its customer-centric approach and innovative transformation of a traditional industry. The company has a global presence with offices in major cities and is expanding at an unprecedented pace.

Requirements

Hands on diamond/gemstone experience or GIA certification
Experience in stock control of high value products
Attention to detail is a must
Honesty, professionalism, and integrity are essential
Alignment with the Nivoda company values and culture

Nice To Haves

Logistics experience or familiarity with different courier services and tracking systems is useful

Responsibilities

Quality control diamonds and gemstones
Receive consolidated shipments via courier partners
Mark orders as received in the Nivoda system
Repack and send orders along to the next destination while updating the Nivoda system
Hand-deliver diamonds to local customers when necessary
Collect diamonds from local suppliers, perform quality check and package and ship to the next destination
Create shipments using the Nivoda platform and send labels to suppliers to ensure timely delivery
Liaise with suppliers for shipments and forward invoices to the finance department
Assist customer support with queries related to shipping, order updates and urgent delivery requests
Assist in the smooth overall operation of the office
Support in managing the administrative work related to the office
Follow up with courier partners
Process returned diamonds from our customers
Assist and advise other team members and management on the continuous improvement of all the processes of the local office