Diagnostic Testing Specialist

Wayne Health•Southfield, MI

About The Position

Under the direction of the Manager of Imaging and Testing, the Diagnostic Testing Specialist provides expert and reliable testing for Department of Ophthalmology patients and supports the medical staff’s educational and research needs. The position specializes in ophthalmology and includes patient care assistance, equipment and work-area upkeep, record and clerical support, troubleshooting, and assistance with staff training and teaching materials.

Requirements

High school degree or GED.
Knowledge of ophthalmology terminology, eye anatomy, and medical terminology.
Strong customer service skills and professionalism.
Ability to maintain strict confidentiality.
Good written and verbal communication skills to convey and receive information effectively in person, by telephone, and electronically.
Ability to use computer software programs and systems.
Good analytical and judgment skills.
Excellent organizational skills, including the ability to work independently, prioritize, handle multiple tasks, and manage time efficiently.
Ability to sit for prolonged periods at a desk and work at a computer.
Ability to lift up to 10 pounds regularly and up to 100 pounds occasionally.
Ability to walk, sit, stand, stoop or kneel, and bend for prolonged periods.
Close, distance, and peripheral vision; depth perception; and ability to adjust visual focus.
Good use of hands to handle, control, or feel objects, tools, or controls.
Compliance with the annual mandatory flu shot requirement based on department guidelines.
Reliable transportation is necessary for coverage at satellite locations.

Nice To Haves

1–2 years of diagnostic testing experience preferred.

Responsibilities

Perform patient testing, including Humphrey visual field, optical coherence tomography (OCT), fundus photography, and A-scan.
Assist with patient-related duties, including dilating eyes, retrieving records, calling doctors, and moving patients.
Understand adverse medical complications associated with eye medications.
Clean and disinfect equipment.
Escort patients to and from destinations and assist them in and out of examination chairs.
Keep work areas clean, neat, and stocked; clean rooms after each patient and prepare them for the next patient.
Establish and maintain productive working relationships with people inside and outside the department or practice.
Maintain patient confidentiality.
Assist with clerical and medical record duties.
Assist in training diagnostic testing personnel.
Troubleshoot the testing computer system.
Routinely archive data on the server.
Assess photographic equipment and repair it or arrange for repairs.
Assist in preparing teaching materials.
Understand, practice, and promote the Institute’s mission and philosophies.
Perform other duties as assigned.
Comply with departmental health and safety policies and procedures.
Provide independent testing coverage in satellite locations.