Diagnostic Technical Writer

AM General • Auburn Hills, MI

2d • Onsite

About The Position

AM General develops and builds specialized ground vehicle systems that get the US Armed Services and our allies to and from their mission safely. Our innovative spirit delivers advanced, rugged, resilient, and dependable mobility solutions. We are one team dedicated to producing the best products for our customers. We have a collective understanding that at AM General our purpose is to serve those who serve to protect us. We R.I.D.E. with Sgt. Smith! We are R esponsive We have I ntegrity We are D ynamic We exhibit E xcellence

Requirements

• Associates Degree with five years’ experience in preparation of Diagnostics/Fault Isolation/Troubleshooting procedures or equivalent four to seven years’ experience along with high school diploma or GED
• Must possess sound written and oral communication skills, and strong knowledge of diagnostics and mechanical principles
• Must have the capability of comprehending and disseminating publications specifications requirements

Responsibilities

• Develop and/or update Diagnostic Troubleshooting and Fault Isolation Procedures contained in both paper-based and Interactive Electronic Technical Manuals (IETMs)
• Ensure contractual requirements, MIL-STD compliance, and JPO/TACOM guidance is contained within procedures developed or updated
• Research engineering drawings and specifications, interprets technical data provided by suppliers and customers
• Utilize a break-out box and other means to induce failures on a vehicle system
• Reads trouble codes and observes UART, J1708, OBD-II, or J1939 serial data with a Maintenance Support Device (MSD)
• Documents cause-and-effect of all possible failures on a Failure Mode and Effects Analysis (FMEA) spreadsheet
• Develops Diagnostics Troubleshooting and Fault Isolation Procedures for both paper-based and Interactive Electronic Technical Manuals (IETMs), which isolate any possible cause of a failure down to a field level repair part, using only the tools available to maintainers in the field
• Photograph vehicle parts for use in the manuals or for the Technical Illustration Group to create illustrations
• Updates the diagnostic and troubleshooting procedures as necessary based on feedback from hands-on validation and editorial review

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree