Diagnostic Imaging Rep

St. Anthony Hospital•Gig Harbor, WA

3d•$23 - $37

About The Position

The Diagnostic Imaging Representative provides administrative and patient support for the Diagnostic Imaging department, helping coordinate access to imaging services and maintain efficient operations. The role schedules and registers patients for imaging procedures, verifies insurance information, obtains pre-authorizations, and provides patients with instructions. It also manages incoming calls, liaises with ordering physicians, and maintains accurate patient records while upholding confidentiality and customer service standards. The representative greets patients and visitors, helps address patient concerns and directions, and supports patient flow. Additional duties include clerical work, billing-information processing, maintaining authorizations and insurance details, and coordinating schedules and logistics across imaging modalities. Success requires strong organization, attention to detail, communication, and proactive problem-solving in a fast-paced imaging environment.

Requirements

One year of related work experience demonstrating the required job knowledge and abilities.

Responsibilities

Schedule and register patients for imaging procedures.
Verify insurance information and obtain pre-authorizations.
Provide patients with clear instructions and manage incoming calls.
Liaise with ordering physicians and maintain accurate patient records.
Greet patients and visitors and keep the reception area organized and well stocked.
Deliver messages and update staff and patients about schedules and delays.
Address or escalate patient concerns, provide directions, and assist with patient flow.
Perform clerical duties, including copying, scanning, and file management.
Process billing information and secure required authorizations and insurance details.
Monitor daily schedules and logistical requirements to support timely service across imaging modalities.