Diagnostic Imaging Assistant- Per Diem

UR Medicine Thompson Health•Canandaigua, NY

3d•Onsite

About The Position

The Diagnostic Imaging Assistant (DI Assistant) exhibits leadership skills in communication, team building, process improvement, development of responsibility through delegation of activity, and promoting office efficiencies. The DI Assistant demonstrates skills in communication and prioritizing assignments. They demonstrate the ability to develop and maintain a collaborative working relationship with all system departments, the medical staff, and other healthcare professionals at Thompson Health. The DI Assistant exhibits time management skills, keyboarding skills, and multi-tasking abilities to ensure business components of the department are maintained at an efficient and effective level. They make every effort to satisfy the needs of every customer in a friendly, service-oriented manner. The DI Assistant has a working knowledge of Diagnostic Imaging testing and understands the complex scheduling issues involved with timely and appropriate testing of patients. The DI Assistant will provide clerical support for the Diagnostic Imaging department through interaction and coordination with the Diagnostic Imaging Director, Supervisors, and Chief of Diagnostic Imaging. The DI Assistant plays a vital role in assuring diagnostic care is made available to each patient through referrals, appointments, and services. The DI Assistant provides full support for the Diagnostic Imaging Department in the form of telephone response, patient scheduling of Mammography future and recall appointments, obtaining physician orders prior to testing, and verifying the accuracy of requests with orders in McKesson Paragon and PACS. The DI Assistant will manage the maintenance of medical records, Mammography film filing, and the department’s computerized system PACS system for digital imaging. The DI Assistant will assist in and perform diverse tasks required to maintain an efficient and organized office.

Requirements

High School Diploma or GED or previous experience.
Customer service experience required.
Medical terminology strongly desired or must agree to complete on line course within 6 months of hire.

Nice To Haves

Associates Degree preferred.
Secretarial/Clerical experience with strong organizational skills preferred.
Expertise in Microsoft Word and Excel helpful.
Computer knowledge and skills including but not limited to the various McKesson Paragon applications involved in scheduling, ordering and resulting of Diagnostic Imaging examinations and on-line digital imaging (PACS) preferred.
2 to 3 years of previous medical office and/or hospital experience preferred.
1 to 2 years as computerized or electronic scheduling experience preferred.

Responsibilities

Provide clerical support for the Diagnostic Imaging department.
Coordinate with the Diagnostic Imaging Director, Supervisors, and Chief of Diagnostic Imaging.
Ensure diagnostic care is made available to each patient through referrals, appointments, and services.
Provide telephone response.
Schedule Mammography future and recall appointments.
Obtain physician orders prior to testing.
Verify accuracy of requests with orders in McKesson Paragon and PACS.
Manage the maintenance of medical records.
Manage Mammography film filing.
Manage the department’s computerized system PACS system for digital imaging.
Assist in and perform diverse tasks required to maintain an efficient and organized office.