Diagnostic Automotive Technician

ER Autocare • Plain City, OH

14h • Onsite

About The Position

We are seeking an expert Diagnostic Automotive Technician to accurately diagnose problems on customer vehicles with excellence, integrity, precision, and extreme care. This role involves partnering with office staff to achieve company sales goals, inspecting vehicles, quoting necessary repairs and services, and potentially explaining vehicle conditions and needed services to customers. You will also provide guidance to production technicians, perform vehicle inspections if needed, conduct quality control checks, and assist in maintaining a clean and safe shop environment. Additionally, you may perform flat-rate repairs on vehicles when diagnostic work is complete.

Requirements

• Must possess a valid US Driver's License, be insurable on shop insurance policy, and possess the ability to drive a vehicle with passengers.
• At least 7 years of practical experience working as a technician in an automobile repair facility.
• Advanced knowledge of passenger automobile & light truck workings and systems.
• Advanced knowledge and skill in passenger automobiles diagnostics including using a diagnostic tree, Identifix, Labscopes, module programming equipment, performing testing procedures to discover the cause (and repairs needed) to correct a customer's complaint.
• Advanced knowledge, ability and skill in performing mechanical repairs and services on passenger automobiles including removing and reinstalling of parts, and doing service procedures.
• Advanced experience on all makes and models, including but not limited to American, Asian, European, Diesel and Hybrid vehicles through F-550/5500 trucks.
• Knowledge and skill of how to perform a thorough inspection on passenger automobiles and light trucks for the purpose of finding service and repairs needed based on the miles and condition of the vehicle.
• Ability to clearly communicate in English with others verbally and in various written forms.
• Ability to communicate in written form both with hand-written communication and typed communication.
• Ability and knowledge of how to use a computer and diagnostic tools to diagnose vehicles, look up repair instructions, and access Customer Management Software. This includes the ability to view a monitor, and use touch screens, mice and keyboards.
• Ability to lift more than 50 lbs without assistance.
• Ability to stand for periods of up to 60 min at a time.
• Skilled and able to perform basic counting and math.
• Ability to perform major and fine motor skill movements using the body to perform the necessary actions to complete a repair, service, vehicle inspection, or shop cleaning activity. This also includes the ability to reach overhead, push, pull, bend down, stoope, and other major body movements.

Responsibilities

• Accurately diagnose problems on Customer's Vehicles with excellence, integrity, precision, and extreme care.
• Inspect each vehicle and quote any needed repairs and services to each customer.
• Work directly with customers to explain the condition of the vehicle and answer questions about needed services or repairs.
• Provide guidance to production technicians on how to proceed with repairs.
• Review production technicians' inspections for accuracy and thoroughness if a vehicle inspector is not present.
• Perform Quality Control for production technicians.
• Assist in keeping the shop area clean, safe, free of debris and other hazards.
• Perform flat rate repairs on vehicles when all diagnostic work is complete.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed