DHS Principal Program Specialist (EID Community Assistance)

Arlington County VA•Arlington, VA

1d•Hybrid

About The Position

Arlington County's Department of Human Services is seeking a Principal Program Specialist for the Economic Independence Division (EID). This role involves supervising a team of Human Services specialists who provide crisis intervention and short-term assistance, connecting clients with community resources and public assistance benefits. The position emphasizes equity and aims to strengthen, protect, and empower vulnerable populations. The specialist will oversee a team working at various community, school, and property sites, collaborating on multidisciplinary teams to coordinate service delivery, administer eviction prevention, food distribution, and emergency assistance programs, and partner with community resources to support residents. Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner, demonstrating competency, sensitivity, and awareness of factors impacting the client experience.

Requirements

Bachelor's Degree in Business Administration, Public Administration or in a Human Services discipline such as Counseling, Social Work, Psychology, Art Therapy, or Nursing
Significant experience supervising human services staff in the social services field
Valid motor vehicle operator's license from the applicant's place of residence or the ability or willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite.
Ability to authorize Arlington County to obtain, or provide, a copy of the applicant's official state/district driving record.
Ability to pass a pre-hire background check, including criminal record, driving record, education, professional licensure, and credit history.
Ability to complete a state of Virginia Central Registry Check.

Nice To Haves

Master's Degree in Business Administration, Public Administration or in a Human Services discipline such as Counseling, Social Work, Psychology, Art Therapy, or Nursing
Experience managing programs with fiscal and administrative components, collecting data, and reporting to multiple grantors and stakeholders
Demonstrated experience working with diverse client groups, homeless populations, and with community partners
Experience using Microsoft Excel and case management software applications for data collection, reporting, and analysis
Bi-lingual English/Spanish

Responsibilities

Providing administrative oversight to staff to ensure quality service in the provision of crisis support services.
Monitoring the delivery of services to a culturally diverse population and providing immediate emergency assistance to vulnerable populations.
Providing oversight and technical assistance to staff regarding implementation of new programs.
Providing on-site support at multiple community locations throughout the week and assisting staff and clients as needed.
Participating in community programs, including evening and weekend events, to support and collaborate with safety-net organizations.
Hiring, orienting and training new staff and interns, and appraising staff performance.
Ensuring team productivity, staff development and appropriate budget planning and fiscal accountability.
Coordinating data collection and the production of financial reports.
Planning and maintaining a daily schedule for day-to-day operations of the unit.
Presenting to community groups, conducting meetings and representing EID on a variety of committees.
Developing new processes and procedures by which to collect and analyze data and trends in data for increased efficiency in service provision.