DHS Field Leader

Information Systems & Networks Corporation•Bethesda, MD

15h•$80,000 - $90,000•Remote

About The Position

At ISN, we believe our people are the driving force behind our success. For more than 45 years, we've partnered with over 150 federal agencies to deliver innovative, mission-critical solutions that strengthen government mission and serve the public. Recognized over 25 times by the Washington Business Journal as one of the 50 Fastest Growing Government Contractors and by the Inc. 5000 as one of the Fastest Growing Private Companies, ISN continues to grow through exceptional service, innovation, and a commitment to excellence. We have earned more than 100 commendation letters from our customers recognizing our commitment to exceptional quality, timely delivery, and unwavering integrity. We take pride in our role as a trusted government partner, delivering innovative solutions that benefit society, strengthen national security, and support mission-critical operations. At ISN, you'll find more than a job—you'll find an opportunity to build your career, collaborate with talented professionals, and make a meaningful impact supporting important federal missions. We foster a collaborative, inclusive culture where employees are encouraged to learn, grow, share ideas, and contribute to innovative solutions for our customers. Whether you're just beginning your career or bringing years of experience, you'll join a team that values integrity, accountability, teamwork, and continuous improvement. If you're passionate about making a difference and delivering exceptional results, we'd love to have you on our team.

Requirements

Active favorable adjudicated T5, T5R or HT
DHS experience highly desired
Flexible work location, Remote-friendly

Responsibilities

Provide day-to-day leadership and management of investigative and records personnel.
Serve as a subject matter expert on field operations and customer investigative requirements.
Monitor and manage team performance against established KPIs.
Prepare and deliver bi-monthly operational status reports to Program Management.
Collaborate with the Workload Leader to support workload management and case completion objectives.
Coordinate site access requests, special access approvals, and operational support activities.
Ensure compliance with customer-required audits, inspections, and oversight activities.
Conduct performance management activities, coaching, and corrective actions as needed.
Identify operational trends, risks, and improvement opportunities.
Deliver individual and small-group training and mentoring.
Promote employee engagement, morale, and organizational culture.
Partner with Program Management and the IC Coordinator to support customer priorities and workforce needs.
Develop recommendations to improve operational effectiveness, quality, and customer satisfaction.