DFN Multi-Country Sales Manager

DHL (Supply Chain)•Westerville, OH

19d

About The Position

DHL Supply Chain is seeking a DFN Multi-Country Sales Manager to identify and close business with small to medium-sized eCommerce companies, primarily in a single target country. The role supports growth of the DHL Fulfillment Network (DFN) across global regions and may be among the first in-country sales resources recruited. It is a core role in DFN’s transactional sales approach, with a strong focus on winning new business, while also supporting brand-building initiatives and senior management at events and functions. The position works with customers, DHL business units, sales colleagues, marketing, and operational sites to qualify leads, manage opportunities through closing, capture information for pricing and proposals, and establish DFN in the local eCommerce community. The organization describes its environment as business casual and focused on teamwork, associate development, training, and continuous improvement.

Requirements

At least five years of sales experience in a consultative selling environment; eCommerce experience is preferred, but the stated sales experience is required.
Strong entrepreneurial spirit and willingness to take initiative in growing the business.
Excellent written and oral communication skills.
Strong affinity for and insight into the eCommerce market, eCommerce needs, and business models.
Understanding of developing markets and business trends.
Knowledge of fulfillment and last-mile operations.
Process-oriented, with a structured and collaborative approach.

Nice To Haves

Experience working in a B2C company or within a logistics provider.
International experience or experience working in a cross-regional setting.

Responsibilities

Generate leads through digital and social selling and qualify inbound leads using the Salesforce CRM lead queue.
Convert leads into sales opportunities and own them through to a won outcome, including managing the Salesforce process and preparing contracts.
Build relationships with eCS and DHL Express, among others, to support cross-business-unit lead exchanges through regular contact with sales-community points of contact.
Manage up to 20 live opportunities in Salesforce CRM, progressing them from early lead stages through winning and closing.
Partner with the Sales Leader and represent DFN at events and conventions.
Serve as the commercial point of contact for gathering structural customer data needed for pricing and proposal creation.
Gather customer feedback on commercial terms and conditions as the commercial point of contact.
Manage multi-country sales opportunities in close collaboration with other DFN Sales Team members.
Work closely with marketing to improve digital marketing campaigns.
Establish DHL Supply Chain and the DHL Fulfillment Network in the local eCommerce community.
Build relationships with DHL sites and sales colleagues across business units by visiting relevant operational sites and meeting regularly with the local DHL Supply Chain Sales community, where applicable.
Act as a local change manager to establish new ways of working in accordance with DHL Fulfillment Network standards.