DevOps Storage Engineer - TS/SCI clearance - Chantilly, VA

PGTEK•Chantilly, VA

1d•Onsite

About The Position

PGTEK is seeking an experienced DevOps Storage Engineer to support Mission Operations and a federal customer in Chantilly, Virginia. The role is responsible for maintaining reliable, secure, high-performing enterprise infrastructure and improving operational efficiency through automation, engineering support, and disciplined operational practices. It combines hands-on infrastructure operations and storage support with automation, troubleshooting, maintenance, and approved engineering changes in a secure, mission-critical environment. The engineer works with engineering, security, operations, and field teams to maintain infrastructure reliability and service availability, resolve complex technical issues, execute approved changes, and improve operational workflows. The role also includes technical leadership: mentoring engineers, establishing operational standards, contributing to engineering decisions, and supporting infrastructure design and improvement initiatives. The position is 100% onsite, five days per week, in Chantilly, VA, and requires an active TS/SCI clearance and the ability to maintain program access.

Requirements

Experience in network engineering, infrastructure operations, systems administration, or Tier II technical support.
Strong understanding of enterprise infrastructure and network fundamentals, including routing, switching, network connectivity, and infrastructure performance.
Experience troubleshooting infrastructure incidents in operational environments and diagnosing technical issues through resolution.
Understanding of infrastructure reliability, resiliency, and service availability requirements.
Experience supporting enterprise storage, systems infrastructure, or related platform technologies; understanding of storage operations, configuration, and troubleshooting.
Ability to troubleshoot issues involving storage, systems, and network dependencies and to support infrastructure maintenance, upgrades, and changes hands-on.
Experience developing or maintaining infrastructure automation workflows; familiarity with Python, Ansible, or comparable automation tools.
Understanding of configuration management and repeatable operational processes; ability to identify opportunities to improve efficiency through automation.
Experience monitoring infrastructure performance and operational health and troubleshooting incidents in production or operational environments.
Familiarity with alerts, logs, performance metrics, incident escalation, change control, maintenance windows, and operational documentation.
Strong communication and coordination skills; ability to work effectively with engineering, operations, security, and field teams.
Experience providing technical guidance, mentoring, or supporting team development; ability to contribute to technical decisions, standards, and best practices.
Strong analytical, troubleshooting, and problem-solving skills; ability to manage competing priorities in a fast-paced technical environment.
Active TS/SCI clearance and ability to maintain program access.
Ability to work onsite five days per week in Chantilly, VA, and hands-on in a secure environment.
Ability to support infrastructure maintenance, incident response, and operational requirements.
Ability to lift and carry up to 50 pounds.

Nice To Haves

Experience with Python, Ansible, or other infrastructure automation frameworks; familiarity with automated configuration management and infrastructure provisioning.
Experience developing reusable automation workflows and understanding of infrastructure automation standards and operational best practices.
Cisco or comparable networking certifications.
Experience supporting enterprise routing, switching, and network infrastructure; familiarity with firewalls, load balancers, and network security concepts.
Understanding of secure infrastructure connectivity and network operations.
Experience supporting maintenance windows and scheduled infrastructure changes; familiarity with after-hours support and incident response rotations.
Experience supporting production infrastructure with established service response expectations and coordinating incident resolution across multiple engineering teams.
Experience supporting government customers, federal programs, or classified networks.
Familiarity with secure infrastructure operations and program-specific security requirements.
Experience working in environments requiring strict change control, documentation, and operational discipline.

Responsibilities

Operate, maintain, and sustain enterprise infrastructure; monitor its health, performance, availability, and operational status.
Troubleshoot infrastructure incidents, service interruptions, performance issues, storage incidents, and connectivity problems.
Support infrastructure and storage configuration, provisioning, maintenance, upgrades, technology refreshes, and approved engineering changes.
Execute planned maintenance according to established change-control procedures and security requirements; validate functionality after changes.
Identify infrastructure risks, recurring issues, dependencies, and opportunities for improvement; recommend corrective actions.
Develop, implement, and maintain automation workflows using Python, Ansible, and other tools to improve consistency, repeatability, and efficiency.
Monitor alerts, logs, performance metrics, and operational trends; investigate incidents, perform root-cause analysis, and coordinate technical escalation and incident response.
Coordinate maintenance windows and infrastructure changes with engineering and operations teams while minimizing disruption to mission-critical services.
Provide technical guidance to Tier II engineers and operations personnel; mentor team members and establish operational standards, procedures, and best practices.
Participate in infrastructure design discussions and engineering decisions; support technical planning and infrastructure improvement initiatives.
Collaborate with network, systems, storage, security, field, and operations teams to resolve dependencies and maintain secure, stable environments.
Develop and maintain technical documentation, infrastructure diagrams, operational procedures, troubleshooting guides, change records, and incident documentation.
Prepare operational status reports and technical updates; communicate risks, performance issues, findings, resolution plans, and engineering recommendations to stakeholders.
Support infrastructure reliability, resiliency, scalability, service availability, and operational readiness objectives.

Benefits

Comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option.
Vision plan.
Dental insurance; the base dental plan option is paid for by PGTEK.
Life insurance premiums covered.
Short- and long-term disability insurance premiums covered.
Critical illness insurance premiums covered.
Matching 401(k) plan.
Discount on pet insurance through ASPCA Pet Insurance.
Employee Assistance Program available at no cost to all employees.
Generous PTO and holidays.
Education Assistance Program available after 12 months of employment.
Resources to support Professional and Business Certifications.