DevOps Storage Engineer - TS/SCI clearance - Chantilly, VA
About The Position
PGTEK is seeking an experienced DevOps Storage Engineer to support Mission Operations and a federal customer in Chantilly, Virginia. The role supports the reliability, security, and performance of enterprise infrastructure through hands-on operations, troubleshooting, maintenance, engineering support, and automation in a secure, mission-critical environment. The engineer works with engineering, security, operations, and field teams to execute approved changes, improve operational workflows, and maintain service availability. The position also includes technical leadership, mentoring, establishing operational standards, contributing to engineering decisions, and supporting infrastructure design and improvement initiatives. An active TS/SCI clearance and the ability to work onsite five days per week in Chantilly are required. The role covers enterprise infrastructure and storage operations, automation, monitoring and incident response, change management, technical coordination, and documentation. The engineer uses tools such as Python and Ansible to automate recurring tasks and supports infrastructure configuration, upgrades, maintenance, provisioning, and sustainment. The position requires hands-on work in a secure environment and the ability to lift and carry up to 50 pounds. PGTEK describes itself as a consulting organization that helps clients achieve business and technology objectives and invests in employees’ educational and professional certification development. Its benefits package for full-time salaried employees is effective upon the start date, with an Education Assistance Program available after 12 months.
Requirements
- Active TS/SCI clearance and ability to maintain program access.
- Ability to work onsite five days per week in Chantilly, Virginia.
- Experience in network engineering, infrastructure operations, systems administration, or Tier II technical support.
- Strong understanding of enterprise infrastructure and network fundamentals, including routing, switching, connectivity, and infrastructure performance.
- Experience troubleshooting infrastructure incidents in operational environments and diagnosing technical issues.
- Experience supporting enterprise storage, systems infrastructure, or related platform technologies, including storage operations, configuration, and troubleshooting.
- Ability to troubleshoot issues involving storage, systems, and network dependencies and to support infrastructure maintenance, upgrades, and changes.
- Experience developing or maintaining infrastructure automation workflows; familiarity with Python, Ansible, or comparable automation tools.
- Understanding of configuration management and repeatable operational processes, and ability to identify opportunities to improve efficiency through automation.
- Experience monitoring infrastructure performance and operational health; familiarity with alerts, logs, performance metrics, and incident escalation procedures.
- Understanding of change control, maintenance windows, and operational documentation.
- Strong communication, coordination, analytical, troubleshooting, and problem-solving skills; ability to work effectively with engineering, operations, security, and field teams.
- Experience providing technical guidance, mentoring, or supporting team development, and ability to contribute to technical decisions, standards, and operational best practices.
- Ability to manage competing priorities in a fast-paced technical environment.
- Ability to work hands-on in a secure environment and support infrastructure maintenance, incident response, and operational requirements.
- Ability to lift and carry up to 50 pounds.
Nice To Haves
- Experience with Python, Ansible, or other infrastructure automation frameworks.
- Familiarity with automated configuration management and infrastructure provisioning.
- Experience developing reusable automation workflows and understanding of infrastructure automation standards and operational best practices.
- Cisco or comparable networking certifications.
- Experience supporting enterprise routing, switching, and network infrastructure.
- Familiarity with firewalls, load balancers, and network security concepts.
- Understanding of secure infrastructure connectivity and network operations.
- Experience supporting maintenance windows and scheduled infrastructure changes.
- Familiarity with after-hours support and incident response rotations.
- Experience supporting production infrastructure with established service response expectations.
- Ability to coordinate incident resolution across multiple engineering teams.
- Experience supporting government customers, federal programs, or classified networks.
- Familiarity with secure infrastructure operations and program-specific security requirements.
- Experience in environments requiring strict change control, documentation, and operational discipline.
Responsibilities
- Support the operation, maintenance, and sustainment of enterprise infrastructure and storage platforms.
- Monitor infrastructure health, performance, availability, alerts, logs, metrics, and operational trends.
- Troubleshoot infrastructure incidents, storage and connectivity issues, service interruptions, and performance problems; perform root cause analysis and recommend corrective actions.
- Support infrastructure configuration, storage provisioning, maintenance, upgrades, technology refreshes, and approved engineering changes.
- Execute planned maintenance and approved changes in accordance with change-control procedures, security requirements, and operational standards; validate functionality afterward and document outcomes.
- Develop, implement, and maintain automation workflows using Python, Ansible, or other tools to improve efficiency, consistency, and repeatability.
- Identify operational risks, recurring issues, manual-effort reduction opportunities, and improvements to reliability, resiliency, scalability, and service availability.
- Coordinate infrastructure dependencies and incident resolution with network, systems, storage, security, field, engineering, and operations teams.
- Support incident response and technical escalation, communicate incident status and resolution plans, and provide operational updates to stakeholders.
- Provide technical guidance to Tier II engineers and infrastructure operations personnel; mentor team members and support their technical development.
- Establish and maintain operational standards, procedures, and best practices; participate in infrastructure design discussions and engineering decisions.
- Support technical planning, implementation strategies, and infrastructure improvement initiatives, and provide recommendations to engineering leadership and program stakeholders.
- Develop and maintain technical documentation, infrastructure diagrams, troubleshooting guides, operational procedures, change records, incident resolutions, and status reports.
Benefits
- Comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option.
- Vision plan.
- Dental insurance, with the base dental plan paid for by PGTEK.
- Life insurance premiums covered.
- Short- and long-term disability insurance premiums covered.
- Critical illness insurance premiums covered.
- Matching 401(k) plan.
- Discount on pet insurance through ASPCA Pet Insurance.
- Employee Assistance Program at no cost to employees.
- Generous PTO and holidays.
- Education Assistance Program available after 12 months of employment.
- Resources to complete professional and business certifications.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
