DevOps Engineer IV - US

Rackspace Technology

3d • $132,149 - $193,856

About The Position

The DevOps Engineer owns complex, cross-cutting infrastructure and CI/CD systems, including LLMOps pipelines. The role sets technical direction for its area, mentors engineers, and leads incident response for high-impact issues. The engineer designs and operates cloud infrastructure, deployment pipelines, and AI/ML operational monitoring, and helps secure AI endpoints and agentic tools. The position also serves as a technical liaison to stakeholders and participates in an on-call rotation that includes after-hours and weekend support.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
• 6–9 years of experience in technology, with significant infrastructure ownership.
• 4–6 years of hands-on experience architecting and optimizing cloud infrastructure and CI/CD systems.
• At least 1 year of informal experience mentoring engineers or leading design reviews.
• Advanced expertise in cloud infrastructure, containerization and orchestration, and infrastructure as code.
• Ability to independently design highly available, cost-optimized architectures and CI/CD systems, including deployment pipelines for AI/ML models.
• Deep understanding of AI infrastructure operational signals, including latency, token cost, and drift.

Nice To Haves

• Cloud Professional-level certification.
• Deep experience with LLMOps at scale, including GPU provisioning and vector database hosting.

Responsibilities

• Architect and own end-to-end delivery of complex infrastructure and CI/CD systems, including LLMOps pipelines spanning multiple services.
• Lead design reviews and set technical direction for the assigned area; mentor junior and mid-level engineers.
• Lead incident response and root-cause analysis for high-impact infrastructure issues within the assigned domain.
• Help secure AI endpoints and agentic tools against prompt-injection and data-leakage risks for owned systems.
• Contribute to and help enforce security and compliance controls across infrastructure.
• Serve as a primary technical liaison to stakeholders, translating needs into the team's infrastructure and AI-ops roadmap.
• Participate in the on-call rotation for after-hours and weekend support.
• Design monitoring and alerting for AI infrastructure operational signals such as latency, token cost, and drift.
• Occasionally present technical work to cross-functional groups of 5–10 people.

Benefits

• The compensation package may include annual bonus or other incentive compensation, equity awards, and an Employee Stock Purchase Plan (ESPP).
• Rackspace states that it offers benefits; details are not specified in the provided description.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior