DevOps Engineer

Appian•McLean, VA
•Onsite

About The Position

Appian is seeking a DevOps Engineer to join their Federal Customer Success division. This role is crucial for scaling mission-critical cloud infrastructure and defending vital public sector networks. The engineer will help federal agencies automate their most complex operational workflows. The team is dedicated to supporting federal customers' missions by delivering transformative, high-availability cloud automation solutions. The Federal DevOps Engineering team collaborates with government agencies to ensure their automated workflows are resilient, securely scaled, and continuously optimized. This role is grounded in a culture of in-person collaboration at their McLean HQ, tackling complex technical challenges to maintain public infrastructure in the AI-Powered Process Automation landscape. The DevOps Engineer will bridge the gap between cloud infrastructure engineering and modern application delivery, as federal agencies rapidly scale their digital footprints across hybrid and secure cloud ecosystems. Under the guidance of senior architects, the engineer will gain deep operational mastery of Appian's software platform, automate underlying infrastructures, and enable agencies to achieve true Enterprise-Grade Orchestration.

Requirements

  • Must be a U.S. Citizen with the absolute ability to obtain and maintain a federal security clearance.
  • Minimum of a Bachelor of Science or Bachelor of Arts degree in Computer Science, Engineering, Information Technology, Mathematics, or a related technical discipline.
  • 2–4 years of professional experience in IT systems administration, with a proven track record of building, maintaining, scripting, patching, and managing hosts, databases, and interconnected cloud networks.
  • Must possess an active CompTIA Security+ certification or be willing to successfully complete the certification directly following onboarding.

Nice To Haves

  • Prior hands-on experience administering and managing an on-premise installation of an Appian environment or similar enterprise workflow engine.
  • Foundational exposure to container orchestration tools like Kubernetes or Docker.
  • Experience with enterprise platforms such as Salesforce or ServiceNow.

Responsibilities

  • Participate in the installation, day-to-day operation, and scaling of the Appian platform across federal customer environments.
  • Expand hands-on systems administration footprint (Linux, Windows) across major IaaS Solutions such as AWS, Google Compute Engine, or Microsoft Azure.
  • Utilize programming and scripting skills (BASH, Java, JavaScript, Python, or Ruby) to automate patching, configuration management, and deployment workflows.
  • Administer and optimize relational database platforms (PostgreSQL, MySQL, Oracle, SQL Server) with increasing operational independence.
  • Interface directly with federal clients to troubleshoot infrastructure roadblocks, provide exceptional technical guidance, and ensure environment stability.
  • Develop a comprehensive understanding of client business processes, supporting both secure cloud and on-premise government installations.

Benefits

  • 401(k) plan with company match
  • Flexible time off
  • Paid parental leave
  • Medical, dental, and vision plans
  • Life insurance
  • Disability insurance
  • Wellness programs
  • Flexible spending accounts
  • Health savings account contributions
  • Employee referral bonus program
  • Learning and development resources
  • Certain positions may be eligible for equity awards
  • Employee Assistance Program (EAP) with free mental health support
  • Employee Stock Purchase Program (ESPP)
  • Retirement/pension plan
  • Family-forming benefits
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