DevOps Engineer

Span•San Francisco, CA

About The Position

Span is an AI-native developer intelligence platform helping engineering organizations improve how they use AI in their day-to-day work. It is a Series A company with a small, focused team that moves quickly and serves organizations including Ramp, Carvana, Intercom, and OpenTable. Span is seeking a DevOps Engineer to build, scale, and maintain the infrastructure powering its platform. The role works closely with the engineering team to keep systems reliable, secure, performant, and scalable. The engineer will automate deployments, improve CI/CD pipelines, manage cloud infrastructure, strengthen observability, and reduce operational friction so engineers can build and ship software more effectively.

Requirements

  • At least 4 years of experience in DevOps, Site Reliability Engineering, Platform Engineering, or a similar infrastructure-focused role.
  • Strong experience managing cloud infrastructure, ideally AWS, GCP, or Azure.
  • Hands-on experience with infrastructure-as-code tools such as Terraform.
  • Experience building and maintaining CI/CD pipelines using tools such as GitHub Actions, GitLab CI, or CircleCI.
  • Experience with containerization and orchestration technologies such as Docker and Kubernetes.
  • Proficiency in scripting and automation using Python, Bash, Go, or similar languages.
  • Experience implementing monitoring, logging, and observability solutions.
  • Strong understanding of networking, Linux systems, cloud security, and infrastructure best practices.
  • Experience troubleshooting production systems and improving reliability.
  • A proactive, ownership-driven mindset and ability to work independently in a fast-moving environment.
  • Strong communication skills and a collaborative approach to solving technical challenges.

Nice To Haves

  • Experience working at an early-stage or high-growth startup.
  • Experience supporting SaaS platforms or data-intensive applications.
  • Familiarity with AI/ML infrastructure, workloads, or deployment patterns.
  • Experience with customer-managed cloud environments, including Bring Your Own Cloud (BYOC) architectures.
  • Experience with SOC 2 compliance and infrastructure security controls.
  • Familiarity with distributed systems, databases, and high-volume data processing.
  • Experience building internal developer platforms or self-service infrastructure tooling.

Responsibilities

  • Design, build, and maintain reliable, scalable, and secure cloud infrastructure.
  • Build and optimize automated build, testing, and deployment workflows.
  • Eliminate manual processes through infrastructure as code, scripting, and automation.
  • Implement and improve monitoring, logging, alerting, and incident response processes.
  • Monitor infrastructure utilization, identify inefficiencies, improve performance, and manage cloud costs.
  • Work with engineering and security stakeholders to implement infrastructure security best practices, access controls, and compliance requirements.
  • Create tools, processes, and infrastructure that reduce friction and improve developer experience.
  • Troubleshoot infrastructure issues, investigate incidents, and implement long-term improvements.
  • Collaborate with software engineers on new features, architectural decisions, and evolving infrastructure needs.
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