DevOps Engineer

City of New York•New York City, NY

About The Position

The New York City Department of Sanitation (DSNY), through its Bureau of Information Technology, is seeking a DevOps Engineer to augment its existing team with dedicated, scheduled off-hours support. The role focuses on maintaining the security, stability, and high availability of critical agency applications, including SMART, NOVAS, and MIMS, through routine Linux patching, security remediation, and infrastructure upgrades. The engineer will perform maintenance and troubleshooting, respond to outages, and address cybersecurity vulnerabilities while minimizing disruption to agency operations. The position requires hands-on Linux system administration experience, specifically with Red Hat Enterprise Linux 8 or later, and experience with containerization technologies such as Rancher and Kubernetes. Candidates should be permanent Certified IT Administrator (LAN/WAN) employees or have taken exam #1111; candidates serving in similar titles may apply. Certification and education/experience requirements for the Certified IT Administrator position are detailed in the posting.

Requirements

  • Candidates must be permanent Certified IT Administrator (LAN/WAN) employees or have taken exam #1111; candidates serving in similar titles may apply.
  • Hands-on experience with Linux system administration, specifically Red Hat Enterprise Linux 8 or later.
  • Experience with containerization technologies, including Rancher and Kubernetes.
  • Professional/vendor certification(s) in local area network administration required for the Certified IT Administrator position.
  • The Certified IT Administrator qualification requires one of the following: a bachelor's degree from an accredited college and two years of satisfactory full-time, non-classroom experience in LAN/WAN work; a high school diploma or equivalent and six years of satisfactory full-time IT experience, including at least two years in the specified LAN/WAN work; or an equivalent combination of education and experience.
  • Candidates must have at least one year of satisfactory, full-time, non-classroom IT experience in the specified LAN/WAN work.
  • Education may substitute for experience at 30 undergraduate semester credits per six months of experience; a master's degree in computer science or a related field may substitute for one year of experience.
  • Incumbents may be required to update existing or obtain additional professional industry-standard certifications as determined by the employing agency.

Responsibilities

  • Perform monthly security patching, operating system updates, and vulnerability remediation across Linux infrastructure running Red Hat Enterprise Linux 8 and later.
  • Monitor cybersecurity advisories, emerging threats, and known vulnerabilities; assess infrastructure exposure and recommend proactive patching and remediation strategies.
  • Maintain, update, and upgrade platform tools, including Jenkins, Elasticsearch, Rancher, and RabbitMQ.
  • Manage and update Rancher/Kubernetes containerization platforms, ensuring cluster security, performance, and high availability.
  • Execute scheduled maintenance and infrastructure upgrades during designated off-hours windows to minimize disruption and maintain availability during peak business hours.
  • Serve as a primary technical responder during off-hour shifts for system outages and infrastructure issues.
  • Lead root-cause analysis, corrective actions, and service restoration.
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