DevOps Engineer

SABEL SYSTEMS TECHNOLOGY SOLUTIONS LLC • Beavercreek, OH

1d • Onsite

About The Position

Sabel Systems is hiring a DevOps Engineer to support Spacestation, its platform-as-a-service environment, on IL5 and IL6 instances. The role provides remote technical support and incident and problem management, including software support, installation, configuration, error diagnosis, system status, and downtime procedures. The engineer supports the PaaS Tech Lead with hands-on execution and defined work items, collaborating with infrastructure personnel and Digital Engineering, AI, DevTeam, and CEM teams to support the customer mission.

The engineer instruments applications, servers, and systems to produce actionable monitoring data; builds dashboards and reliability tests; develops load-testing scripts; and maintains Kubernetes-based CI/CD pipelines, deployment automation, and infrastructure as code. The position also supports database and API communication development, hosted Atlassian and custom applications, and digital engineering and AI workloads, including data pipelines and model deployments. Responsibilities include coordinating dependencies, assisting projects from implementation through production, applying security patches and configuration baselines, documenting procedures and analyses, and tracking issues and changes.

As a seasoned team member, the engineer addresses customer technical questions, leads small technical efforts and customer-facing incident response, presents recommendations, mentors junior engineers, and coordinates across organizations to resolve complex digital thread and AI implementation issues. On-call and evening or weekend hours are required as needed for support and maintenance of the IL5 and IL6 instances. The position is based at the Beavercreek Office in Beavercreek, Ohio, with travel up to 10%.

Requirements

• 10 or more years of experience with computer systems support, server installation and support, network administration, network installation, and monitoring or observability platforms.
• Experience troubleshooting complex network and systems infrastructure issues.
• Experience with enterprise-level monitoring or observability platforms.
• Experience monitoring user experience down to the click level.
• Experience with Linux administration.
• Experience with Kubernetes, Docker, Podman, or equivalent container and orchestration platforms.
• Experience with CI/CD pipelines and infrastructure as code, such as Helm, Ansible, or CloudFormation.
• Experience installing software, patches, and updates for Kubernetes.
• Experience operating production Kubernetes in multi-cluster or multi-tenant environments.
• Experience with scripting in Python, Bash, or Go for automation tasks.
• CompTIA Security+ CE certification.
• Must be able to obtain a Secret security clearance.
• Bachelor’s degree in computer science or a related field.
• Experience in at least two of the following areas: cloud platforms such as Amazon Web Services; DoD-specific cloud platforms such as ARCUS, CloudOne, or PlatformOne; cybersecurity within the DoD; Docker or Kubernetes; Elastic SIEM offerings; jMeter or another load-testing platform; Jenkins or another application-testing platform.
• Customer-service- and results-oriented approach, strong problem-solving ability, willingness to seek assistance when necessary, self-direction, excellent oral and effective written communication, ability to handle multiple tasks, and experienced decision-making.
• Ability to work effectively without direct supervision.
• Ability to work as part of a distributed team spanning multiple time zones and regions.

Nice To Haves

• Experience with Active Directory and Windows Servers.
• Experience with Platform One Big Bang, Party Bus, or Iron Bank.
• Experience operating IL5 or IL6 environments.
• Experience leading or mentoring technical teams.

Responsibilities

• Provide remote technical support, incident management, and problem management for Spacestation IL5 and IL6 instances, including software support, installation, configuration, error diagnosis, system status, and downtime procedures.
• Support the PaaS Tech Lead with technical context and hands-on execution of assigned project work items.
• Collaborate with the PaaS Tech Lead, IaaS-provided personnel, and Digital Engineering, AI, DevTeam, and CEM teams to support the customer mission.
• Instrument Spacestation applications, servers, and systems to collect telemetry for actionable monitoring.
• Build dashboards with actionable data for users at different levels, from regular users to executives.
• Build tests that detect issues and improve platform reliability, and develop scripts to load-test the platform.
• Maintain Kubernetes-based CI/CD pipelines, deployment automation, and infrastructure as code for IL5 and IL6 instances.
• Support database and API communication development activities.
• Prepare technical documentation, including standard procedures, reports, research, and cost analysis.
• Coordinate with IaaS-provided personnel regarding server, network, and application dependencies affecting Spacestation.
• Assist the PaaS Tech Lead with projects from implementation through testing and production on IL5 and IL6 instances.
• Apply security patches, updates, and configuration baselines to Spacestation components in coordination with the ISSM and PaaS Tech Lead.
• Support Atlassian and other custom applications hosted on Spacestation, including deployment and troubleshooting.
• Support digital engineering and AI workloads hosted on Spacestation, including data pipeline and model deployment support.
• Track platform issues and changes in the ticketing system and escalate service-delivery impacts to the PaaS Tech Lead.
• Recommend platform changes, priorities, and risks to the PaaS Tech Lead.
• Address customer technical questions, issues, and solutions directly as a seasoned team member.
• Lead small technical efforts and mentor junior engineers on Spacestation operations.
• Present technical solutions and recommendations to customers and stakeholders.
• Lead customer-facing incident response for Spacestation and communicate status and resolution directly to the customer.
• Coordinate across organizations to resolve difficult digital thread and AI implementation issues.
• Communicate effectively with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure and policy documents.
• Provide on-call support and work evenings or weekends as needed for IL5 and IL6 support and maintenance.

Benefits

• Healthcare
• Financial assistance in the event of illness, injury, disability, loss of work, or death
• Health savings accounts
• Retirement plans
• Paid time off
• Paid holidays
• Education and training program reimbursement
• Competitive benefits and compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior