DevOps Engineer

Nexon America•El Segundo, CA

5d•Hybrid

About The Position

The Dev Ops Engineer will work with other Software Engineers, Database Engineers, and Product Managers to analyze system and network loads to address stability and performance challenges and collaborate with others to operate various systems. The Dev Ops Engineer performs ongoing application support by diagnosing and resolving issues, maintaining applications, and evaluating and recommending options for improving performance, maintainability, and operability. We are currently working in the office 2-3x a week in a hybrid work model.

Requirements

3-5 years of system/network/software engineering experience
Troubleshooting experience on entire layers from network to software
Experience with cloud services (AWS, Azure, Google Cloud)
Experience using monitoring systems (Zabbix, CloudWatch)
Excellent interpersonal and communication skills
Expertise in designing, analyzing, and troubleshooting large-scale distributed systems.
Familiarity with using script language (Python, PowerShell, shell)
Understanding Windows and Unix/Linux systems taking in system libraries, file systems, and client-server protocols along the way.
Strong grasp of internet network concepts, protocols, and associated service (TCP/IP, HTTP, FTP/SFTP, DNS, SSH, NFS, ICMP).
Understanding of load balancing clusters, server load balancing, firewalls, routing and VLANs.
Systematic problem-solving approach, coupled with a strong sense of ownership and drive.
Bachelor’s degree in computer science, IT, IS, or equivalent experience.

Nice To Haves

Experience with automation by using AI(n8n, agentic AI)
Experience with web frontend or backend programming is a plus.
Experience with automation and continuous integration tools (Rundeck, Jenkins, Git) is a plus.
Experience with container orchestration system (Kubernetes) is a plus.
Experience in using an Infrastructure as Code tool (Terraform) is a plus.
Experience with DB and Data platform solutions (MSSQL, MySQL, PostgreSQL, DynamoDB, Splunk, Snowflake) is a plus.
Game industry experience is a plus.

Responsibilities

Solve problems relating to mission critical services and build automation to prevent problem recurrence
Design, write and deliver software to improve the availability, scalability, latency, and efficiency of Nexon's services.
Identify bad trends before they become problems; respond to automated system alerts, effectively troubleshoot system errors, and work incidents to return systems to normal operating conditions
Conduct periodic maintenance and on call duties for emergency.
Author and update high-quality documentation of all relevant specifications, systems, and procedures
Other duties as assigned

Benefits

medical, dental and vision plans for you, your spouse or domestic partner and your children.
Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits.
company paid life, AD&D, short-term and long-term disability benefits
access to voluntary life and AD&D for yourself and your dependents
flexible spending accounts
a 401(k) savings plan with a company match
pet insurance.
monthly wellness credit
lunchtime yoga
language classes.
bi-monthly catered lunches
monthly happy hours
well-stocked snack bar.
paid time off
sick days
company holidays
a year-end break.