DevOps Engineer / SRE

Fundraise Up • Georgia - Remote, GA

9h • Remote

About The Position

Fundraise Up is a global fundraising platform dedicated to making donations fast, seamless, and accessible. Our technology powers millions of dollars in donations monthly, focusing on innovation for better results like faster load times, higher conversion rates, global payment support, and accessibility-first design. We serve enterprise clients, including major nonprofits like UNICEF and the Alzheimer’s Association, across North America, the UK, Australia, and Europe. Our platform is a complex ecosystem including a modern checkout experience, customizable widgets, donor/organization/partner portals, admin tools, and internal apps. The backend is built with Node.js (Koa, NestJS) and MongoDB. The frontend uses Webpack, Vue.js, and React, primarily in TypeScript. For messaging and background processing, we utilize Kafka and Bull (Redis). Analytics data is stored in ClickHouse, and Elasticsearch is used for search. We are a distributed team of over 160 product professionals, including more than 80 engineers, with team members located across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers have 5-10+ years of experience, and we cultivate a culture of technical curiosity and knowledge sharing. Despite our scale, we operate as a focused team valuing collaboration, strong engineering practices, and a product mindset, prioritizing quality, mentorship, and mutual respect.

Requirements

• 4+ years as a DevOps Engineer / SRE (or very close responsibilities)
• Real, hands-on experience with servers (VMs, bare metal) at the OS level and below: configuring, troubleshooting, digging into “why it’s broken”
• Confident Linux skills (we use Ubuntu). We expect you to be comfortable with the core tools from Linux Crisis Tools
• Solid understanding of networking basics; ability to configure and troubleshoot iptables
• Ansible + Git
• Experience with Bash or Python scripting for automation/observability
• Production/on‑call experience: diagnosing incidents, restoring service, participating in post‑mortems
• Ownership and attention to detail. Downtime is expensive: five years ago, 10 minutes of downtime cost us $100k — today it’s even more

Nice To Haves

• ClickHouse, MongoDB: what each database is used for, monitoring, troubleshooting performance and slow queries, sharding
• Kafka: operating clusters at scale (topic moves, broker replacements, tuning)
• Redis: high‑load tuning, replication, sharding, performance monitoring
• Elasticsearch: configuration, scaling, sharding/cluster management
• HAProxy / Nginx: load balancing, SSL/TLS, caching, reverse proxying, performance monitoring
• OS tuning: kernel/network stack/filesystem parameters for high‑load systems
• Full Disk Encryption on LVM: We use Clevis + Tang in production
• Infrastructure Security: Teleport, HashiCorp Vault

Responsibilities

• Work primarily with on‑premise infrastructure (bare metal and VMs): setup, maintenance, troubleshooting
• Drive clarity in ambiguous situations by defining requirements, assumptions, and next steps
• Own automation projects end‑to‑end (design → rollout → maintenance)
• Improve how we operate: harden and tune systems and also improve the way the team works in terms of operational hygiene
• Keep the platform stable, fast, and secure: servers, web servers, databases, queues
• Investigate production incidents across OS / networking / infrastructure layers, apply temporary mitigations, coordinate with developers and participate in post‑mortems
• Participate in on‑call rotations
• Use AI in all aspects of day‑to‑day work: researching, troubleshooting, developing

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed