Engineer III, DevOps

Concentra•Addison, TX

About The Position

The DevOps Engineer III is responsible for automating and maintaining configurations, deployments, services, integrations, and monitoring. Additionally, they are expected to deploy applications, resolve issues, and improve custom application performance, as well as assist software engineering with planned improvements and projects. The DevOps Engineer III position maintains legacy applications while working with application development to migrate these applications to modern frameworks in cloud environments. The role includes extensive coordination with the application, development, and security teams. The DevOps Engineer III is also expected to design and implement automation to support business processes or technology. An ability to rapidly learn new technologies and environments to ensure a superior level of customer service is a must. They are responsible for incorporating and adhering to requirements defined by technology standards.

Requirements

Bachelor’s Degree in Computer Engineering or Computer Science from an accredited college or university.
5+ yrs. relevant experience.
Mastery of AWS or Azure required, ideally also with experience of the other
Expertise with PowerShell, python, bash, or other scripting languages required
Expertise with Configuration as Code (CaC), preferably with ansible
Mastery of Infrastructure as Code (IaC), preferably with terraform
Expertise with source control and git required, preferably with GitLab and GitLab Runners
Expertise with CI/CD pipelines, preferably with GitLab Runners
Expertise with containers, such as Docker Images or Kubernetes, required
Experience with modern multi-tier applications required
Large scale multi-site operations experience required
Experience with operating systems administration, including Windows and Linux, required; preferably with expertise in at least one
Knowledge of browser-based technology required
Knowledge of networking required
Knowledge of Microsoft productivity applications required
Experience with observability and monitoring solutions required (Dynatrace experience preferred)
Experience with Agile processes and methods required
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Ability to effectively multi-task and adapt to changing business priorities.
Excellent attention to detail
Willingness to learn new technologies
Excellent analytical and problem-solving skills are essential
Identify patterns and logical relationships
Excellent time management and organizational skills are required
Proven drive towards continual improvement
Strong interpersonal and communication skills a must; ability to read, write, and speak in a professional manner.
Clearly and accurately describe a design, implementation, configuration, or error when documenting or communicating
Superior customer service skills
Must possess a personal sense of urgency
Requires superior teamwork skills.

Nice To Haves

Experience with Atlassian tools (e.g. Jira, Confluence) preferred
Experience with integration services and messaging brokers a bonus, such as TIBCO BusinessWorks, BusinessConnect and EMS
Experience with serverless code or Function as a Service (FaaS) a plus (e.g. Azure Functions and AWS Lambda)
Development experience with any of the listed technologies a plus (.NET, Java, C#, Python)
Experience with relational databases a plus (SQL Server, Oracle, Sybase, MySQL, Postgres, AWS Aurora, Azure SQL)

Responsibilities

Create, configure, and maintain CI/CD pipelines as well as enforcing and adjusting standards as needed
Expand, optimize, and refactor CI/CD pipelines for enhanced efficiency, security, reliability, and observability
Configure, monitor, and maintain applications, services, and environments
Create, maintain, and update Configuration as Code (CaC) (Ansible experience is a plus)
Create templates, roles and playbooks for CaC which are reused across multiple systems or environments
Create, maintain, and update Infrastructure as Code (IaC) (Terraform experience a plus)
Create modules and templates for IaC
Create pipelines design patterns for pipeline build and deployment of container-based applications and services
Deploy and maintain applications into Kubernetes using Helm charts
Lead analyzation of environments, systems, and services to remediate service degradation and service outages
Identify root causes for service degradation and service outages
Provide in-depth knowledge of IAM, encryption, and security policies to ensure secure practices
Apply knowledge across several Lines of Business
Innovate on pipelines including build, test, and deployment stages
Create, maintain, and update documentation and deployment diagrams, including revising formats for best practices
Identify improvements and areas for innovation in the codebase to drive a DevOps culture
Consult on custom developed application architecture
Assist technical and non-technical teams with new applications and application update rollouts
Suggest and implement improvements to existing software development processes and workflows
Promote communication, integration, and collaboration for enhanced software development productivity
Provide technical mentoring to the more junior DevOps Engineers
Ensure all changes comply with change management policies and procedures
Ensure all applications and services are monitored and help identify the key metrics required for observability
Assist application engineering analysis of applications and services from monitoring and as well as trending from key observability metrics