DevOps Engineer I

ServiceTradeDurham, NC
18dRemote

About The Position

ServiceTrade is a leading SaaS company transforming the fire protection and mechanical industries. We’re seeking a motivated and skilled DevOps Engineer I to join our growing team. As a DevOps Engineer I, you’ll play a key role in maintaining and scaling the infrastructure that powers our suite of applications. Your primary responsibility will be to ensure the health, performance, and reliability of our application stack as we grow. Success in this role means our customers experience fast, stable applications—and our development team can focus on building new features rather than putting out fires. Why ServiceTrade: We’re a high-performing, AWS-based, agile SaaS web application team that builds web and mobile applications for the commercial service contractors. What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry.

Requirements

  • Bachelor’s degree in computer science, software engineering or related field
  • Experience with Linux system administration
  • Experience or understanding of horizontal scaling of web applications
  • Familiarity with AI coding assistants or AI-powered code editors
  • Familiarity with Agile methodologies

Nice To Haves

  • Experience with MySQL administration and configuration. DBA experience is a plus
  • Experience with CI/CD Pipelines. GitHub Actions is preferred.
  • Experience with Infrastructure as Code: CloudFormation or Terraform
  • Experience with ElasticSearch (ELK), AWS Cloudwatch or related logging/monitoring tools
  • Experience with Postgres / AWS Redshift is a plus
  • Experience with Amazon EKS
  • Experience with Azure, AzureSQL and Windows Server administration
  • Experience working with Puppet or equivalent
  • Terraform
  • Cloudformation/CDK
  • Experience working with containers Docker/Kubernetes/EKS
  • Atlassian Experience (Jira/Confluence)

Responsibilities

  • Responsible for uptime, performance, security, and stability of ServiceTrade’s applications, including:
  • Amazon Web Services (AWS) infrastructure management
  • EC2 server administration, monitoring and tuning
  • RDS (MySQL, PostgreSQL) and DynamoDB/DocumentDB
  • Serverless architecture (AWS Lambda)
  • Network configuration
  • Access Management
  • Support Engineering teams infrastructure needs for project initiatives
  • Support CI/CD pipelines for production and lower environments
  • Troubleshooting of issues with minimal supervision with the need to learn new technologies on a regular basis. Including but not limited to log analysis
  • Participate in after-hours on-call rotation and support
  • Maintaining environment configuration through infrastructure as code (IaC)
  • Collaboration with other teams such as Engineering, Product Management, Customer Support and external partners such as AWS.

Benefits

  • Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions
  • Dental and Vision through Unum
  • Flexible Spending Account and Dependant Care Account
  • Company-paid Life insurance, STD and LTD
  • Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance
  • 401(k) with up to 3% employer match and NO vesting period
  • Flexible PTO policy
  • 10 company holidays
  • Parental Leave
  • Paid Time Off for Volunteering
  • Employee Reimbursement Program to use for well-being, technology and/or professional development
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