Device Support Specialist (St. Louis, MO)

Novocure•Saint Louis, MO

1d•Onsite

About The Position

At Novocure, we are patient-forward, aspiring to make a difference in cancer. Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. The Device Support Specialist (DSS) will deliver patient-forward care by educating and supporting patients and caregivers on TTFields therapy. This role involves conducting in-home, virtual, and occasional clinic visits to train patients, collect data, and troubleshoot equipment. The specialist will manage their territory independently, including scheduling, travel, and follow-up care, and partner with Territory Managers and cross-functional teams to support patient and provider needs. They will also be responsible for completing required documentation, training, and administrative tasks accurately and on time.

Requirements

Associate’s degree with 2–3 years of experience or Bachelor’s degree with 1–2 years of experience
Experience in oncology, clinical care, or a patient‑facing healthcare role strongly preferred
Strong empathy, emotional intelligence, and ability to work independently in the field
Comfort with frequent travel (~60-75%), including overnight stays and air travel
Valid driver’s license
Basic technical proficiency
Ability to lift up to 50 pounds

Responsibilities

Deliver patient‑forward care by educating and supporting patients and caregivers on TTFields therapy
Conduct in‑home, virtual, and occasional clinic visits to train patients, collect data, and troubleshoot equipment
Manage your territory independently, including scheduling, travel, and follow‑up care
Partner with Territory Managers and cross‑functional teams to support patient and provider needs
Complete required documentation, training, and administrative tasks accurately and on time