Developmental Services Supervisor Of Case Management (40 Hour)

DDS South Region•Norwich, CT

11d•Hybrid

About The Position

The State of Connecticut, Department of Developmental Services (DDS) - South Region - has one (1) full-time 1st shift job opportunities for Developmental Services Supervisor Of Case Management, located in Private Administrative Services, Norwich, CT. This role supervises 10 DS Case Managers who support over 400 individuals living in their communities. These individuals require support behaviorally, residentially, medically, and with assistive technology, and are on Comprehensive and IFS waivers. The position requires work schedule flexibility and consistent travel between DDS locations on site and across the state, potentially at short notice. This position is open to current DDS employees only.

Requirements

Must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language.
Bachelor's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional and three (3) years of professional experience providing case management or casework services to an assigned caseload of individuals.
OR Master's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional and two (2) years of professional experience providing case management or casework services to an assigned caseload of individuals.
A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology.
One (1) year of the General Experience must have been providing case management or casework services to individuals with an intellectual disability.
Must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by federal regulations.
Considerable knowledge of relevant agency policies and procedures; relevant state and federal laws, statutes and regulations; intellectual disability case management practices; social problems resulting from an intellectual disability and methods for dealing with those problems; inter-disciplinary approach to program planning; Knowledge of public and private resources for individuals with an intellectual disability; relationships between facilities for individuals with an intellectual disability, community agencies, courts and health facilities.
Considerable interpersonal skills; oral and written communication skills.
Ability to utilize computerized software; Supervisory ability.

Nice To Haves

Experience managing caseloads that focus in supporting individuals, families and guardians of adults with Intellectual & Developmental Disabilities (ID/DD) to work collaboratively to plan and navigate services and support tailored to the individual’s needs.
Experience working with individuals and families, as well as other community stakeholders (i.e. School districts, parent groups, private providers, etc.).
Experience working with multiple day and licensed and non-licensed residential settings.
Experience working in a supervisory capacity.
Experience training staff on current policies and procedures.
Experience with Microsoft Office Products, computer software, handling of databases and individualized electronic budgets (IP-6).
Experience running reports, reviewing, analyzing, and applying outcomes for staff performance appraisals.
Experience providing support and services available to adults with Intellectual & Developmental Disabilities (ID/DD), both within and outside of the Department of Developmental Services.
Experience working in crisis situations.
Experience and the ability to effectively communicate and work cooperatively with various departments such as Probate and Judicial Courts, Department of Social services, Department of Children and Families and the Abuse Investigation Division.
Experience analyzing, interpreting, and processing Medicaid Waiver requirements, DDS Home & Community Based Services (HCBS) Waivers, and accessing benefits through the Department of Social Services.
Experience reading and interpreting Abuse and Neglect reporting policies and procedures.
Experience working in independent and collaborative environments.

Responsibilities

Schedules, assigns, oversees and reviews the work of staff
Provides staff training and assistance
Conducts performance evaluations
Determines priorities and plans unit work
Establishes and maintains unit procedures
Develops or makes recommendations on development of policies and standards
Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures
Prepares reports and correspondence
Secures information concerning latest developments and trends in intellectual disabilities and updates Case Managers accordingly
Explains departmental programs, policies and procedures to workers, individuals and the public
Consults with or advises staff to consult with psychological and multi-disciplinary personnel as appropriate
Observes planning support team meetings to insure compliance with DDS policies and utilization of good team process skills
Makes assessments of existing resources serving individuals
Monitors individual centered and waiver driven quality controls and addresses concerns accordingly
Assists in administration of individual participation in federal reimbursement programs
May represent facility in any legal proceedings involving individuals
Performs related duties as required