Developmental Disability Program Evaluator

State of Delaware•Dover, DE

About The Position

The Developmental Disability Program Evaluator helps protect the health, safety, and rights of people receiving services through Delaware Medicaid. The position monitors and oversees Medicaid-funded services for compliance with federal and state regulations while promoting quality, accountability, and trauma-informed, person-centered practices. Duties include protecting client rights; investigating and processing reportable incidents and rights complaints; developing plans of correction; evaluating person-centered planning; verifying corrective actions; conducting routine site reviews; assessing compliance; and analyzing service space. The position evaluates and monitors programs in residential living areas for compliance with ICF/IID and Medicaid Community Rule standards, as well as facility policies and procedures. It reviews and evaluates habilitative plans and programs through observations, surveys, and audits; consults with and instructs facility staff; and assists program units with programming and self-evaluation. The evaluator also assists with developing, planning, and reviewing residential service delivery systems, plans, procedures, and policies. When applicable, the incumbent serves as Administrator during evenings and weekends in the absence of the facility head and other charge administrators. The incumbent must successfully complete and maintain division-approved incident investigation certification. As a condition of hire, the incumbent must complete DDDS incident investigation training to become a Certified Investigator and maintain that status throughout employment according to DDDS standards and policy. This is a casual/seasonal position and is not eligible for pension, healthcare, or other benefits.

Requirements

Bachelor’s degree or higher in Behavioral or Social Science or a related field.
Six months of experience in program evaluation, including evaluating programs and services to identify problems, determine compliance, and assess effectiveness and efficiency in meeting program goals and objectives.
Six months of experience recommending alternatives, improvements, courses of action, and other changes based on findings.
Three years of experience in health or human services work, applying theories, principles, laws, and practices of programs and services that assist and improve life for individuals, families, or communities.
Six months of experience interpreting laws, rules, regulations, standards, policies, and procedures.
Six months of experience writing narrative reports.
Six months of experience supervising staff, including planning, assigning, reviewing, and evaluating others’ work.
Successfully complete and maintain division-approved incident investigation certification; the posting specifies DDDS incident investigation training and Certified Investigator status throughout employment.

Responsibilities

Protect the health, safety, and rights of individuals receiving Delaware Medicaid services.
Monitor and oversee Medicaid-funded services for compliance with federal and state regulations and promote quality, accountability, and trauma-informed, person-centered practices.
Investigate and process reportable incidents and rights complaints.
Develop plans of correction and verify corrective actions.
Evaluate person-centered planning and conduct routine site reviews.
Assess compliance and analyze service space.
Evaluate and monitor programs in residential living areas for adherence to ICF/IID and Medicaid Community Rule standards and facility policies and procedures.
Review, oversee, and evaluate habilitative plans and programs through observations, surveys, and audits.
Provide consultation and instruction to facility staff and assist program units with programming methods and self-evaluation.
Serve as Administrator during evenings and weekends when the facility head and other charge administrators are absent, as applicable.
Assist in developing, planning, and reviewing residential service delivery systems, plans, procedures, and policies.