Developmental Disabilities Program Manager

ViaQuest•Columbus, OH

1d•Onsite

About The Position

ViaQuest Residential Services provides quality support and services to individuals with developmental disabilities in their homes. This role involves ensuring individuals receive quality services, coordinating all aspects of their support, utilizing behavioral health interventions, and supervising Direct Support Professionals. The goal is to make a difference in the lives of the individuals served.

Requirements

High school diploma/GED or higher.
Minimum of 3 years of experience in the field of developmental disabilities
Strong customer service and communication skills.
Displays strong communication skills and possess excellent decision-making and time-management skills.

Nice To Haves

Supervisory or management experience preferred.

Responsibilities

Ensure that the individuals we serve are receiving quality services and are engaged with the community.
Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
Use behavioral health interventions to improve outcomes for individuals served.
Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.