Development Specialist

Cayuga Health System • Ithaca, NY

2d • Hybrid

About The Position

The Development Specialist serves as the main support person for the Philanthropy Department for Cayuga Medical Center Foundation (CMCF), Schuyler Health Foundation (SHF), and The Cancer Resource Center (CRC). This role assists with all special events and fund-raising activities with the goal of providing support and increasing revenues. The specialist will also provide support for the Cayuga Medical Center and Schuyler gift shops. Attention to detail is essential in all aspects of the position. The role reports to the Directors of CMCF and SHF and is expected to provide support for the department and respond to requests for information from members of the Foundation Boards.

Requirements

• Associate's degree required.
• Three years minimum in an office setting.
• Demonstrated skills in customer service.
• Accurate management of data.
• Attention to detail.
• Strong writing and editing skills.
• Competency in Microsoft Office required.
• Ability to maintain good interpersonal relationships among staff, other Medical Center personnel, volunteers, and the community-at-large.
• Ability to coordinate department activities harmoniously.

Nice To Haves

• Bachelor's degree preferred.
• Experience in fund-raising-based database management and entry is preferred.
• Specific experience with Raiser's Edge a plus.

Responsibilities

• Management of the Raiser's Edge fund-raising database, including gift entry, biographical updates, tracking relationships with stakeholders, and reporting and monitoring progress.
• Making all gift deposits, along with accurate and timely entries and processing all gifts received by the Philanthropy Office for Cayuga Medical Center Foundation, Schuyler Health Foundation and The Cancer Resource Center, including contributions from employees.
• Preparation and generation of correspondence to donors, including gift acknowledgments with a 72-hour turnaround, timely and accurate pledge reminders, support for all recurring gift programs, credit card charges, EFT's, and follow-up on any issues with donors as needed.
• Providing a high level of customer service to patients, donors, prospective supporters, volunteers, and staff, while maintaining strict confidentiality.
• Taking initiative to ensure all requests are responded to thoughtfully and thoroughly, using appropriate judgment for follow-up.
• Overall office management, including general office support, answering phones, ordering office supplies, and assisting Philanthropy Department staff with projects, including events.
• Taking, preparing, and distributing minutes in support of the Foundation Boards, Community Advisory Board, and Committees as needed.
• Attending all annual mandatory educational programs as required by position.
• Understanding and demonstrating the importance of satisfying the needs of the customer/patient by interacting in a friendly and professional way, being attentive to customer needs, and taking initiative to maintain communication to provide a secure and pleasant experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree