Development Specialist

Cayuga Health System•City of Ithaca, NY

4d•Hybrid

About The Position

Serves as main support person to the Philanthropy Department for Cayuga Medical Center Foundation (CMCF), Schuyler Health Foundation (SHF), and The Cancer Resource Center (CRC). Assists with all special events and fund-raising activities with the goal of providing support and increased revenues. Will provide support for the Cayuga Medical Center and Schuyler gift shops. Attention to detail is essential in all aspects of the position. Reports to the Directors of CMCF and SHF and will be expected to provide support for the department and respond to requests for information from members of the Foundation Boards.

Requirements

Associate's degree required
Three years minimum in office setting
Demonstrated skills in customer service
Demonstrated skills in accurate management of data
Demonstrated skills in attention to detail
Strong writing and editing skills required
Competency in Microsoft Office required
Ability to maintain good interpersonal relationships among staff, other Medical Center personnel, volunteers and community-at-large
Ability to coordinate department activities harmoniously

Nice To Haves

Bachelor's degree preferred
Experience in fund-raising-based database management and entry is preferred
Specific experience with Raiser's Edge a plus

Responsibilities

Management of the Raiser's Edge fund-raising database, including gift entry, biographical updates, tracking relationships with stakeholders, and reporting and monitoring progress.
Making all gift deposits, along with accurate and timely entries and processing all gifts received by the Philanthropy Office for Cayuga Medical Center Foundation, Schuyler Health Foundation and The Cancer Resource Center including contributions from employees.
Prepare reports for the Accounting Department on gifts, invoices, receipts, sales, pledges, and special contributions for the Philanthropy Department and the Gift Shops.
Ensures reports are accurate and that all gifts and receipts are reconciled with accounting and validated monthly.
Preparation and generation of correspondence to donors, including gift acknowledgments with a 72-hour turnaround, timely and accurate pledge reminders, support all recurring gift programs, credit card charges, EFT's and follow-up on any issues with donors as needed.
Provides a high level of customer service to patients, donors, prospective supporters, volunteers, staff and maintains strict confidentiality.
Takes initiative to ensure all requests are responded to thoughtfully and thoroughly, using appropriate judgment for follow-up.
Responsible for the overall office management, including general office support, answering phones, ordering office supplies, assisting Philanthropy Department staff with projects, including events.
Takes, prepares and distributes minutes, in support of the Foundation Boards, Community Advisory Board, Committees, meetings as needed.
Attending all annual mandatory educational programs as required by position.
Understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and professional way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with Centralus Health.