About The Position

Help shape the future of life insurance products at the intersection of business, data, and technology—while being part of a collaborative and supportive culture. We’re looking for a motivated and forward‑thinking Development Product Owner I (Mid-Level) to join our Life Actuarial and Reinsurance agile team. You’ll work within a team environment that values collaboration, respect, continuous learning, and shared success—where ideas are welcomed and contributions truly matter. In this role, you’ll be the voice of the business, translating vision into action and partnering with talented developers and actuaries to deliver solutions that directly power our life and annuity products. Life Actuarial and Reinsurance teams play a mission‑critical role in company‑wide initiatives, supporting everything from product pricing and development to financial reporting and long‑term risk management. If you enjoy solving complex problems, growing alongside supportive teammates, and seeing your work make a measurable impact, this role is for you. This role attains, understands, and communicates business vision and needs in order to write and refine user stories, prioritize work, and provide guidance to technical teams. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses a proficient knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio, TX; Phoenix, AZ; Plano, TX; Charlotte, NC. or Tampa Campus. Relocation assistance is not available for this position.

Requirements

  • Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 8 years of experience without bachelor’s degree)
  • 4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
  • Proficient knowledge of Microsoft Office products, applicable databases and project management tools.
  • Proficient knowledge with multiple technical software delivery methodologies (i.e., Agile, Waterfall).
  • Proficient Experience analyzing business requirements and ability to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
  • Proficient understanding of Process Engineering methodologies and Change Management practices.
  • Experience working independently to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
  • Analytical and problem-solving skills with demonstrated ability to identify, analyze issues and prioritize solutions/decisions.

Nice To Haves

  • US military experience through military service or a military spouse/domestic partner
  • 1 or more years of experience working as a Development Product Owner in the domain of finance/accounting
  • 1 or more years of experience working within Annuity/Life Insurance reserving and/or reinsurance
  • 1 or more years of experience writing requirements and/or conducting Quality Assurance functions for USAA Life Co
  • Bachelor’s degree in mathematics, computer science, statistics, economics, finance, actuarial science, or another similar quantitative field
  • In depth knowledge of life insurance product features, annuity product features, and/or reinsurance
  • Experience working on cross-team initiatives

Responsibilities

  • Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value.
  • Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program.
  • Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
  • Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle.
  • Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps.
  • Partners with sponsors, stakeholders, and IT to facilitate, the translation of business requirements from relevant business processes, gaining a developing understanding of the needs, measures, and risks & controls for the improvement area.
  • Partners with change partners and key stakeholders to assist with preparing the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.
  • Executes robust test plan (user acceptance testing, production validation).
  • Demonstrates proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning
  • continuing education
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