Development Product Owner Lead – Life Company

USAA•San Antonio, NC

8h•Hybrid

About The Position

USAA is seeking a Development Product Owner Lead to represent the business on an agile team. This role involves understanding and communicating business vision, writing and refining user stories/features/epics, prioritizing work, and guiding technical teams. The ideal candidate will use critical thinking and Agile principles to collaborate with business owners, subject matter experts, and the development team to build effective solutions. This position requires expert knowledge of multiple delivery methodologies, including Agile, to deliver business value. The role offers a flexible work environment requiring 4 days in the office per week and is based in San Antonio, TX; Phoenix, AZ; Plano, TX; Charlotte, NC; or Tampa Campus. Relocation assistance is not available.

Requirements

Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years of experience without bachelor’s degree)
8 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
Expert knowledge of Microsoft Office products, applicable databases and product management tools.
Expert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a proven track record in using these skills to develop and manage products through the entire product life cycle.
Expert experience in analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
Expert understanding and demonstrated use of Process Engineering methodologies and Change Management practices to translate business requirements into functional specifications.
Expert ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
Advanced experience in analyzing and translating business requirements and the ability to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.

Nice To Haves

US military experience through military service or a military spouse/domestic partner
2 or more years of experience working with Third Party Administrators (TPA) servicing USAA manufactured Products
2 or more years of experience functioning as an Agile Program Owner at USAA

Responsibilities

Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories, features or epics to support effective and compliant solutions while balancing investment and business value.
Owns and maintains a prioritized work backlog for a single or multiple Agile teams or program.
Product backlog includes complete user stories or features with acceptance criteria so that they are consumable and testable by the Agile team or program.
Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
Serves as a knowledgeable collaborator across multiple business or system domains; is expected to lead development across multiple teams at the program and Epic level.
Serves as direct representative of the business with one or more delivery teams throughout the product delivery cycle.
Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute, solution and release in alignment with program, portfolio or product road maps.
Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an expert understanding of the needs, measures, and risks & controls for the improvement area.
Participates with portfolio, program and project level plans related to schedule, scope and resources.
Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk.
Leverages existing change management routines, as needed.
Applies expert knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.
Coaches and mentors less experienced Product Owners, including Seniors.
Demonstrates expert knowledge in multiple business or system domains and capable of leading development across multiple teams at the program level.
Identifies engages, influences and leads business stakeholders and Subject Matter Experts across programs.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.