Development Operations Manager

City Year•Seattle, WA

1d•Hybrid

About The Position

City Year Seattle / King County (CYSKC) seeks a dynamic, thoughtful, and collaborative Development Operations Manager who is committed to education equity. Reporting to the Senior Director, Major Gifts, this person will 1) maintain and enhance systems that support strong and community-centered fundraising practices, 2) provide process and operational support for fundraising events and 3) lead the execution of marketing and communications efforts that attract funding and build awareness and appreciation for City Year’s mission.

Requirements

BA/BS degree or equivalent experience
Authorized documentation to work in the United States of America
Criminal background history clearance to work with school-age children, depending on the position

Nice To Haves

Excellent analytical skills along with strong problem-solving ability
Strong attention to detail and commitment to people, process and efficiency
Strong verbal and written communication skills, including content creation.
Experience with graphic design and collateral creation a plus

Responsibilities

Coordinate with external vendors and event partners on planning and execution, including COIs and permits
Manage vendor contracts, invoices, and payments
Lead event logistics and serve as primary point of contact for all stakeholders
Oversee full planning and day-of execution for events such as Ripples of Hope
Develop and manage run of show for all events
Prepare, train, and support speakers in advance of events
Develop and execute event promotion strategies across email, social media, and other channels
Oversee creation and production of printed and digital event materials
Build, manage, and maintain event pages on platforms such as Classy before, during, and after events
Produce digital event programs and materials
Recruit, train, and coordinate AmeriCorps members and event volunteers
Set expectations and provide pre-event training for participants and volunteers
Manage donor communications through Marketo
Develop and distribute monthly development newsletter
Maintain regular communication with donors and stakeholders
Manage City Year Seattle/King County social media accounts with bi-weekly posting schedule
Collaborate with Development and Impact teams on donor-focused content and campaigns
Develop, design, and maintain City Year Seattle/King County materials, including informational documents and flyers that effectively communicate key messaging and align with branding standards
Process all gifts, including checks within one week of receipt
Prepare and send donor acknowledgment letters and new donor welcome packets
Manage P-Card transactions and reconciliation
Process and track all development-related invoices
Maintain accurate donor records in Salesforce, including campaign and list assignments
Coordinate civic engagement initiatives in partnership with the Development team
Develop and manage run of show for engagement events
Serve as liaison with donors and partner organizations hosting projects
Order, organize, and transport service supplies for events