Development Operations Data Manager

Ability Beyond•Bethel, CT

6d•Hybrid

About The Position

Ability Beyond is seeking a Development Operations Data Manager to power our fundraising efforts through strong systems, clean data, and exceptional donor stewardship. In this highly collaborative role, you’ll play a critical part in ensuring our donors have a seamless, high-quality experience - while equipping our Development team with the data, tools, and insights they need to succeed. As our Development Operations Data Manager, you will serve as the backbone of our fundraising infrastructure.

Requirements

5+ years of experience in fundraising operations, gift processing, or database management
Hands-on expertise with Blackbaud Raiser’s Edge NXT (required; certification a plus)
Strong proficiency in Excel and data management tools
Demonstrated experience handling complex revenue tracking and reconciliation
Exceptional attention to detail, organization, and problem-solving skills
Ability to manage multiple priorities and meet deadlines with accuracy
Clear communicator who can translate complex data into actionable insights
A collaborative, “can-do” mindset with a commitment to confidentiality and integrity

Nice To Haves

certification a plus

Responsibilities

Lead Gift Processing & Data Integrity: Manage all gift processing across Raiser’s Edge NXT and digital giving platforms. Ensure accuracy, compliance with accounting standards, and adherence to internal controls.
Own Fundraising Systems & Reporting: Maintain and optimize donor records, queries, reports, and dashboards. Generate lists for appeals, events, and stewardship activities. Partner with Development staff to provide data insights that support fundraising strategy.
Drive Financial Alignment & Audit Readiness: Act as the primary liaison between Development and Finance. Support reconciliation processes, year-end close, and annual audit preparation. Oversee pledge tracking, donor invoicing, and year-end giving statements.
Manage Raiser’s Edge NXT: Maintain database health, data standards, and best practices. Provide user support and training to team members. Troubleshoot system issues and improve workflows.
Enhance Donor Experience: Ensure timely and accurate gift acknowledgments and receipts. Respond to donor inquiries with professionalism and care. Support seamless donor communications and engagement tracking.
Strengthen Data Processes: Continuously improve database structure and workflows. Prepare targeted mailing lists for appeals, events, and outreach campaigns.