Development Operations Coordinator

Pathways VermontSouth Burlington, VT
$20 - $21Hybrid

About The Position

The Development Operations Coordinator provides administrative and operational support to the Development and Communications Team. This position is responsible for maintaining donation and event data, coordinating fundraising systems and processes, supporting donor stewardship activities, and assisting with event, communications, and grant activities.

Requirements

  • Experience in administrative support, customer service, communications, nonprofit operations, fundraising, or related fields.
  • Strong organizational skills and attention to detail.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to manage multiple priorities and deadlines effectively.
  • Experience working with databases, spreadsheets, and technology systems.
  • Proficiency in Google Tools, Microsoft Office, and related software.
  • Commitment to the mission and values of Pathways Vermont.
  • Ability to report regularly to Pathways Vermont's Administrative Office in South Burlington.
  • Valid driver's license and reliable transportation.
  • Ability to travel throughout Vermont as needed to support events, meetings, and department activities.
  • Regular operation of a computer and other office equipment, including frequent typing and data entry.
  • Frequent communication with staff, vendors, volunteers, and community partners in person, by phone, and electronically.
  • Ability to lift, carry, and transport event materials, supplies, and equipment as needed.

Responsibilities

  • Maintain accurate donor and constituent records in Bloomerang CRM and other department databases.
  • Process donations, track recurring gifts and pledges, and ensure timely and accurate recordkeeping.
  • Prepare donor lists, reports, and fundraising data as requested.
  • Assist with donor and prospect research to support fundraising activities.
  • Maintain standard operating procedures and department documentation.
  • Reconcile donation information with the Finance Team.
  • Generate acknowledgment letters and donor correspondence according to Pathways Vermont's communication plan and procedures.
  • Support donor stewardship activities, including thank-you calls, cards, mailings, and follow-up communications.
  • Prepare materials and administrative support for donor meetings, tours, and cultivation activities.
  • Coordinate logistical needs for Crossing Paths Tours, Community Breakfast Fundraiser, and other development events.
  • Prepare event materials, technology, supplies, and printed resources.
  • Coordinate vendors, venues, and event logistics in support of fundraising and community engagement activities.
  • Support communications projects, mailings, outreach materials, and stewardship initiatives.
  • Assist with preparation and distribution of newsletters, print and digital materials, and communications projects.
  • Organize and maintain department files and images in Google Drive, Canva, and SmugMug.
  • Conduct grant research and identify prospective funding opportunities.
  • Maintain grant records, deadlines, and tracking systems.
  • Assist with the preparation of grant applications and reports by gathering information and coordinating required materials.
  • Track and submit receipts for department purchases.
  • Maintain office and branded supplies and inventory for meetings and events.
  • Coordinate delivery of donated items to offices/programs, and respond to requests for outreach and promotional materials from staff and community partners.
  • Attend and participate in team meetings.

Benefits

  • Medical, dental and vision insurance
  • Long Term Disability/Life Insurance
  • Paid Time Off (accrual of 210 hours per year to start)
  • 9 Paid Holidays Annually
  • 403(b) Retirement Savings Plan
  • Employee Assistance Program
  • Longevity Recognition Rewards
  • Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support
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