Development Manager

Friends For Life Corporation•Memphis, TN

5h•$80,000 - $90,000•Hybrid

About The Position

The Friends For All Development Manager serves as a key member of the leadership team responsible for advancing fundraising, donor engagement, community partnerships, and organizational visibility. This position will lead efforts to cultivate and steward donors, identify and pursue new funding opportunities, support grant development activities, and strengthen relationships with community stakeholders who share Friends For All's commitment to improving health outcomes and addressing HIV, sexual health, and social determinants of health. The Development Manager will utilize donor relationship management systems, fundraising technology platforms, prospect research tools, and data-driven fundraising strategies to support sustainable revenue growth and long-term organizational success. This position serves as an ambassador for Friends For All throughout the community and plays a critical role in advancing the organization's strategic priorities.

Requirements

Bachelor's degree in Nonprofit Management, Communications, Marketing, Business Administration, Public Health, Public Administration, or a related field required.
Minimum of three (3) years of progressively responsible experience in fundraising, donor relations, philanthropy, community engagement, business development, or nonprofit management.
Demonstrated success cultivating donor relationships and supporting fundraising initiatives.
Strong relationship-building, networking, and interpersonal skills.
Excellent written, verbal, and presentation communication skills.
Experience utilizing donor relationship management (CRM) systems and fundraising databases.
Experience with fundraising platforms such as Network For Good, Bonterra, Raiser's Edge NXT, Bloomerang, Salesforce Nonprofit Cloud, Neon CRM, DonorPerfect, Virtuous, or similar systems.
Experience with online fundraising and donor engagement platforms such as Classy, Givebutter, Donorbox, OneCause, or similar tools.
Familiarity with grant prospecting and research tools such as Foundation Directory Online, Instrumentl, GrantStation, or similar platforms.
Knowledge of donor stewardship, annual giving, major gifts, sponsorship development, and fundraising best practices.
Ability to analyze fundraising data and donor engagement metrics to inform strategy.
Strong organizational and project management skills.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Proficiency with Microsoft Office Suite and virtual communication platforms.
Good strategic/critical thinker, self-starter, goal-oriented
Excellent verbal and written communications.
Ability to operate with purpose, urgency and accuracy in a fast-paced, deadline-driven environment -- with particular attention to detail and organization
Ability to work with a diverse client population
Strong relationship-builder both with team and clients (internal and external)
Ability to follow verbal and written instructions.
Computer skills: ability to efficiently navigate the Internet and input data into applicable systems; familiarity with MS Office 365, especially Outlook and SharePoint, Adobe, TEAMs, and Zoom
Ability to define problems, collect data, establish facts, and draw valid conclusions
Maintain confidential information and adhere to all Friends For All policies and procedures regarding sharing of financial information and Protected Health Information (PHI).
Must have a valid State Driver’s License, provide proof of automobile insurance coverage to employer at all times and have an automobile to be used daily.

Nice To Haves

Experience supporting grant development and grant management activities preferred.
Experience working within healthcare, HIV/AIDS services, public health, social services, or community-based organizations preferred.
Certified Fund Raising Executive (CFRE) credential preferred.
Experience managing fundraising events and sponsorship programs.
Experience launching or expanding donor engagement programs.
Experience working with nonprofit boards and volunteer leadership

Responsibilities

Develop, cultivate, and maintain relationships with individual donors, corporate sponsors, foundations, and community supporters.
Create and implement donor stewardship strategies that strengthen donor retention and increase philanthropic investment.
Coordinate donor meetings, cultivation events, appreciation activities, and engagement opportunities.
Develop personalized engagement plans for prospective and existing donors.
Support major gift cultivation and donor solicitation activities.
Assist in the development and implementation of annual fundraising strategies and revenue goals.
Identify and cultivate new donor prospects and sponsorship opportunities.
Coordinate fundraising campaigns, annual giving efforts, special events, and community fundraising initiatives.
Support corporate partnership development and sponsorship engagement.
Monitor fundraising performance and recommend strategies to increase revenue and donor participation.
Collaborate closely with the grant writer to identify, research, and pursue foundation, corporate, and government funding opportunities.
Assist in gathering organizational data, program outcomes, and supporting documentation for grant applications.
Support funder stewardship and relationship management activities.
Monitor emerging funding opportunities aligned with organizational priorities.
Represent Friends For All at community events, coalition meetings, networking opportunities, conferences, and stakeholder gatherings.
Build strategic relationships with healthcare organizations, businesses, civic leaders, elected officials, philanthropic organizations, and community partners.
Identify opportunities to increase awareness of Friends For All's mission, services, and impact.
Support organizational communications and community engagement initiatives.
Manage and maintain the organization's donor relationship management (CRM) system and donor database.
Utilize donor management software to track donor engagement, fundraising activities, prospect development, and stewardship efforts.
Generate donor reports, fundraising dashboards, pipeline reports, and campaign performance metrics.
Ensure donor data accuracy, integrity, and compliance with organizational policies.
Assist in evaluating and implementing fundraising technology and donor engagement tools that improve fundraising effectiveness.
Conduct donor and prospect research using fundraising and grant prospecting platforms.
Support planning and execution of fundraising events, donor receptions, community engagement activities, and special campaigns.
Coordinate event sponsorship outreach and donor participation.
Assist with development-related communications, presentations, and impact reports.
Regular and predictable attendance is required
Return all calls, emails and text in a timely manner.
Participate in weekly or biweekly coaching sessions with supervisor
Complete Performance Reviews and SMART GOALS
Participate in All Staff Meetings and In-Service Days
May need to travel in personal vehicle to meet staff, clients, or community partners at FFA locations or at other locations to meet the needs of the position
Provide direct supervision of all direct reports to ensure they meet all requirements.
Ensure Standard Operating Procedures (SOPs) for all processes are regularly reviewed and updated.
Ensure adherence to customer service policies and procedures to ensure a consistent and high-quality experience for patients, clients, and stakeholders.
Ensure that staff members adhere to company policy, safety protocols, infection control practices, and ethical standards in all operations.
Complete routine quality audits to ensure timeliness and accuracy of staff completion of data into all applicable databases.
Coordinate with internal and external audit teams to prepare documentation and materials, ensure compliance with audit requirement and standards and facilitate smooth and efficient audit processes.
Determine root causes of challenges that interfere with client care and staff productivity and develop recommendations for improvement.
Implement weekly coaching sessions and professional development plans with supervised employees to meet expectations and development objectives. Provide signed weekly written staffing sheet to the employee every week.
Work with HR on employee relations and staff issues including recruiting, onboarding, performance management, development and off-boarding.
Participate in Manager Training as required
Maintain a professional relationship with staff and maintain confidential information
Submit quarterly/monthly reports by the 5th day of each program quarter/month or as assigned.

Benefits

12 accrued vacation days per year
12 accrued sick days per year
14 paid holidays, including Your Birthday!
Flex Schedule may be available based on position after introductory period
Employer-sponsored health, dental, and vision insurance with two PPO medical and Dental plans.
401k program with up to 3% employer match starting immediately
Employer-paid basic life insurance valued at $50,000
Employer-paid Short-term disability
Voluntary Life and AD&D, Long-term disability
Flexible Spending Accounts for healthcare and dependent care
Student Loan Forgiveness Programs
Employee Assistance Program with in-person counseling options