Development Director, Youth Engagement

American Heart Association • Charlotte, NC

8d • Onsite

About The Position

The Development Director, Youth Engagement is a full-time, field-based fundraising and sales role serving the Charlotte market. The position engages K–12 students through the Kids Heart Challenge and American Heart Challenge, working with schools to promote physical activity, health education, and fundraising. It requires a daily in-person presence around Charlotte, extensive local travel, and flexible hours—including early mornings and evenings—to accommodate schools and events. The role also involves extensive data management, including keeping account information current in CRM databases and Microsoft Office products.

The position is responsible for meeting an overall fundraising goal of $307,000 through participant income and corporate sponsorship. Success depends on recruiting and engaging volunteers and students, developing school and district relationships, delivering strong customer service and account management, and supporting schools with planning and program activities. The role regularly manages a high volume of accounts, often working with 5–10 schools per day in person, online, or by phone.

The American Heart Association offers training and professional development, including access to Heart U, and resources intended to support work-life harmonization. Compensation includes an incentive program based on achieving targets. Benefits include insurance coverage, retirement contributions, paid time off and holidays, employee wellness resources, and tuition assistance.

Requirements

• At least 3 years of relevant experience in fundraising, sales, or another related field.
• Ability to travel locally every day and access to reliable transportation at all times on an immediate basis.
• University or college degree, or equivalent experience.
• Ability to work productively and efficiently from a home office and in the field consistent with the Association's flexible work arrangements policy.
• Ability to work independently and communicate proactively.
• Ability to thrive in a fast-paced environment.
• Proficiency with Microsoft Office and ability to efficiently manage and report on data using CRM systems.
• Ability to lift and/or move large objects such as boxes; heavier items may need to be broken into smaller components or require additional assistance.
• Willingness to work flexible hours, including early mornings and evenings, to engage with schools and manage events.

Nice To Haves

• Experience managing and cultivating volunteer relationships.
• Knowledge of corporate and community networks.

Responsibilities

• Meet an overall fundraising goal of $307,000 through participant income and corporate sponsorship.
• Recruit and engage students through schools and districts in Kids Heart Challenge and American Heart Challenge programs.
• Implement classroom challenges, activities, and student assemblies, including in-person and digital experiences.
• Develop and cultivate ongoing relationships with teachers, principals, and district superintendents.
• Provide outstanding customer service to volunteers and other collaborators, including detailed planning and kick-off meetings to prepare schools for success.
• Manage high-volume school accounts, regularly working with 5–10 schools each day in person, online, or by phone.
• Maintain accurate and up-to-date volunteer and supporter information in CRM systems and Microsoft platforms.
• Manage and report on account data using CRM databases and Microsoft Office products.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Retirement program with employer match and automatic contribution.
• Employee assistance program, employee wellness program, telemedicine, and medical consultation.
• Professional development through Employee Resource Groups, a mentoring program, and Heart U.
• Paid time off of at least 16 days per year for new employees, increasing based on seniority.
• 12 paid holidays each year, including several days off at the end of the year.
• Tuition assistance for education related to current duties or potential future positions.
• Incentive-eligible compensation based on achieving certain targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level