Development Director, Youth Engagement

American Heart Association • Charlotte, NC

10d • Onsite

About The Position

The Development Director, Youth Engagement, is a full-time, field-based fundraising and sales role serving the Charlotte market. The position engages K–12 students in the Kids Heart Challenge and American Heart Challenge, promoting physical activity and health education while raising funds through participant income and corporate sponsorship. The role requires daily in-person presence around Charlotte, extensive local travel, and flexible hours, including early mornings and evenings, to accommodate schools and events. It also involves high-volume account management and continuous maintenance of account and supporter data in CRM systems and Microsoft Office products. The position works from a home office and in the field under the Association’s flexible work arrangements policy. The Development Director receives training and support, including access to Heart U. The role is incentive eligible based on achieving certain targets.

Requirements

• At least 3 years of relevant experience in fundraising, sales, or related work.
• Ability to travel locally every day and have immediate access to reliable transportation.
• University or college degree, or equivalent experience.
• Ability to work productively and efficiently from a home office and in the field in accordance with the Association’s flexible work arrangements policy.
• Ability to work independently and communicate proactively.
• Ability to thrive in a fast-paced environment.
• Proficiency with Microsoft Office and ability to manage and report data using CRM systems; continuous account-data updates are required.
• Ability to lift and/or move large objects such as boxes; heavier items may need to be broken down or additional assistance requested.
• Willingness to work flexible hours, including early mornings and evenings.

Nice To Haves

• Experience managing and cultivating volunteer relationships.
• Knowledge of corporate and community networks.

Responsibilities

• Meet an overall fundraising goal of $307,000 through participant income and corporate sponsorship by recruiting and engaging volunteers and providing strong customer service and account management.
• Recruit and engage students through schools and districts in Kids Heart Challenge and American Heart Challenge programs.
• Implement classroom challenges, activities, and student assemblies through in-person and digital experiences.
• Develop and cultivate ongoing relationships with teachers, principals, and district superintendents.
• Plan and conduct kick-off meetings and provide customer service to volunteers and other collaborators to set schools up for success.
• Maintain accurate, current volunteer and supporter information in the CRM system and Microsoft platforms.
• Manage a high volume of accounts, regularly working with 5–10 schools each day in person where possible, or online and by phone.
• Travel locally and participate in school and event activities, including during early mornings and evenings.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Retirement program with employer match and automatic contribution.
• Employee assistance program, employee wellness program, telemedicine, and medical consultation.
• Professional development opportunities, including Employee Resource Groups, a mentoring program, and access to Heart U.
• Paid time off of at least 16 days per year for new employees, increasing with seniority.
• 12 paid holidays each year, including several days off at the end of the year.
• Tuition assistance for education related to current responsibilities or potential future positions.
• Incentive eligibility based on achieving certain targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Director