Development Database Associate

Rosie's Place Inc•Boston, MA

just now•$60,000 - $70,000•Hybrid

About The Position

Rosie’s Place was founded in 1974 as the first women’s shelter in the United States. Our mission is to provide a safe and nurturing environment to help poor and homeless women maintain their dignity, seek opportunity, and find security in their lives. Over the years, we have become much more than a shelter. We are a multi-service community center that not only provides meals and shelter but also creates answers for thousands of women a year through wide-ranging support, housing, and education services. Rosie’s Place relies on the generous support of individuals, foundations, and corporations and does not accept any city, state or federal funding. OPPORTUNITY The Development Database Associate reports to the Director of Development Operations. This role supports the fundraising and external relations efforts of the organization by providing administrative, logistical, and donor-facing support. The Database Associate position is ideal for a highly organized, detail-oriented professional who enjoys relationship-building, managing multiple priorities, and contributing to a mission-driven team.

Requirements

Experience working in fundraising in a non-profit setting preferred.
Strong commitment to social justice and the mission of Rosie’s Place.
Proficiency in Raiser’s Edge/NXT or other fundraising database systems preferred.
Demonstrate computer competency in Microsoft Office programs, and capacity to learn new software systems.
Highly organized and detail-oriented, with the ability to manage multiple priorities and meet deadlines effectively.
Ability to work independently, exercise sound judgement and take initiative.
Strong written and oral communication skills and ability to represent Rosie’s Place professionally with a variety of stakeholders.
Strong customer service mindset with effective and diplomatic, yet supportive communication style.

Responsibilities

Assist with all aspects of development database operations and gift processing, ensuring accuracy, expediency and security.
Enter gifts into the fundraising database, including donations made by check, cash, credit card and direct debit and help maintain accurate donor records.
Download credit card and direct debit gifts and donor updates made online.
Prepare and mail donor acknowledgement letters.
Prepare and distribute Daily Gift Report.
Provide high quality customer service via phone and email in response to donor inquiries.
Support logistics of appeals, mailings, and online campaigns.
Support fundraising efforts by assisting with mailings, prospect research and other stewardship initiatives as needed.
Collaborate with the Fiscal department to ensure accurate gift processing and reconciliation.
Perform any additional duties assigned by the Director of Development Operations.