Development Coordinator

District of Columbia Bar•Washington, DC

8d•Hybrid

About The Position

The Development Coordinator uses the donor CRM and related technologies to oversee accurate and timely gift entry, communicate across teams and departments, coordinate donor stewardship and gift acknowledgments, work with Finance to reconcile income and expenses, and support the Development Team’s individual giving, grants, and special events. The position provides administrative support, conducts prospect research, prepares donor briefings, and may perform other duties as assigned. The position is currently hybrid, with at least two days worked in the office and other days worked remotely. The hybrid arrangement may change at the Pro Bono Center’s discretion. Duties may also change over time according to organizational or departmental needs. The D.C. Bar Pro Bono Center is an Equal Employment Opportunity employer that celebrates diversity and does not discriminate based on protected characteristics. It is committed to providing reasonable accommodations to qualified individuals in accordance with applicable law.

Requirements

Strong project coordination skills and experience working with vendors and/or donors.
Strong customer support skills.
Proficiency with Microsoft Office 365, including Word, Excel, Outlook, Teams, and SharePoint.
Demonstrated commitment to valuing diversity and contributing to an inclusive working environment.
Excellent oral and written communication skills.
Detail-oriented and deadline-driven, with the ability to manage multiple priorities in a fast-paced environment while maintaining accuracy.
Excellent interpersonal and customer service skills.
Ability to work well in a team and interact, including in person, with Bar members, volunteers, vendors, the public, and Pro Bono Center and Bar employees.
Ability to work well under pressure, strong organizational abilities, and the ability to manage several priorities in a day and take initiative to solve problems.
Adaptable, creative, and self-motivated.
Ability to handle and maintain the confidentiality of highly sensitive information.

Nice To Haves

Familiarity with mail merges and printing.
Prior fundraising experience.
Familiarity with budgets, coding revenue and expenses, and processing invoices.
Experience with Nimble AMS or another CRM.
Familiarity with NetSuite.
Ability to create and refine development operations systems.
Familiarity with AI tools.

Responsibilities

Process contributions received in-house, by ACH, and through third-party payment processors; review online gifts and gifts entered by Membership for accurate coding, stewardship, recognition, and duplicate records.
Prepare and clean donor and prospect mail and email lists.
Maintain donor, pledge, and event records in the CRM and ensure donor-record accuracy.
Create products (campaigns in the Pro Bono Center’s CRM) and pull reports, with help from DC Bar IT.
Prepare mail merges, and print and send gift and pledge acknowledgments weekly.
Support donor stewardship and recognition and provide customer service to donors and other stakeholders.
Set up and update automated acknowledgment emails for online donations.
Work with Finance to pay vendor invoices and code vendor and team expenses.
Coordinate vendor proposals and deliverables.
Follow up on tasks and independently monitor assigned projects, coordinating across and between teams.
Enter guest information and attendance for the Presidents Reception, assist with other event logistics, and attend as a Pro Bono Center ambassador.
Provide administrative support functions for the Development Team.
Conduct prospect research and prepare donor briefings.
Perform other duties as assigned.