Development & Community Engagement Coordinator

The Children's Home Society Of New Jersey•Trenton, NJ

3d•$58,000 - $61,000

About The Position

The Development & Community Engagement Coordinator supports the agency’s fundraising, communications, volunteer engagement, and community outreach efforts. The Coordinator manages donor and volunteer records, processes gifts, supports donor communications, creates and monitors social media content, coordinates volunteers, and builds relationships with community partners and the public. The role serves as an agency ambassador and supports fundraising and marketing initiatives that advance the agency’s mission. The qualified candidate builds positive relationships with staff, donors, volunteers, community partners, and other stakeholders; communicates effectively in person, by phone, and in writing; maintains a professional and consistent agency voice; and upholds high standards for marketing, outreach, and donor stewardship. The position is 35 hours per week, generally Monday to Friday, with occasional nights and weekends for events and volunteer activities. Travel on agency business is required, and a valid driver’s license and reliable transportation are required.

Requirements

Bachelor’s degree required.
At least two years of demonstrated experience in a professional office, nonprofit, development, communications, or community relations environment.
Experience with donor database management required.
Experience with Virtuous, DonorPerfect, Raiser's Edge, or similar fundraising platforms.
Advanced proficiency in Microsoft Office 365, including Word, Excel, Outlook, PowerPoint, and Teams.
Experience with social media platforms including Facebook, Instagram, LinkedIn, YouTube, and related management tools.
Strong organizational skills and exceptional attention to detail and accuracy.
Ability to prioritize multiple projects and deadlines simultaneously.
Excellent interpersonal, written, and verbal communication skills.
Ability to work independently and collaboratively.
Ability to represent the agency professionally in community settings.
Flexibility to work occasional evenings and weekends for events and volunteer activities.
Valid driver’s license and reliable transportation; travel on agency business is required.
Commitment to respecting racial, ethnic, cultural, and socioeconomic diversity among clients, volunteers, donors, and staff.

Nice To Haves

Preferred majors include Marketing, Communications, Public Relations, Social Media Marketing, Nonprofit Management, or related fields.
Experience managing social media platforms and creating content.
Experience working with volunteers, community groups, or special events.
Experience with Constant Contact, Canva, Adobe Creative Suite, WordPress, or similar marketing tools.
Photography and videography skills.

Responsibilities

Enter and maintain accurate donor, volunteer, and constituent records.
Process gifts, pledges, in-kind donations, gift card donations, and telephone and mailed credit card donations.
Generate acknowledgments and personalized thank-you letters for financial and in-kind contributions.
Update donor contact information and constituent records; follow up on donor inquiries and payment issues.
Track fundraising revenue and prepare reports for department leadership.
Assist in implementing the agency’s social media strategy; create and schedule content for social media channels.
Support website updates and digital communications, and maintain consistent agency branding and messaging.
Capture photography and video content at agency programs and events.
Assist with newsletters, appeals, annual reports, marketing materials, and email marketing campaigns, including database updates in Constant Contact.
Monitor social media engagement, respond appropriately, and track and report performance metrics.
Recruit, onboard, and support individual and group volunteers.
Build relationships with corporate, civic, faith-based, educational, and community organizations to identify volunteer opportunities.
Coordinate volunteer schedules and assignments with program staff; maintain volunteer records and communication databases.
Ensure volunteers receive appropriate orientation and support, and assist with volunteer recognition and appreciation.
Track volunteer participation and outcomes for reporting.
Develop and maintain relationships with community organizations, businesses, schools, foundations, and civic groups.
Coordinate outreach to increase awareness of agency programs and services and recruit community partners and volunteer groups to support agency initiatives.
Organize and support outreach events; staff information tables and agency exhibits at community events, conferences, fairs, and other public activities as needed.
Assist with planning and executing fundraising and community events, community drives, and donation campaigns.
Proofread newsletters, appeals, annual reports, program books, and other communications.
Assist with marketing, design, communications, special projects, and other duties as assigned.