Development and Volunteer Coordinator

Special Kids Inc•Murfreesboro, TN

12h•Onsite

About The Position

Special Kids, a non-profit Christian therapy and nursing center in Murfreesboro, TN, is dedicated to serving children with special needs. We offer comprehensive services to children from birth to 21, including those who are medically fragile. Our Christ-focused mission drives us to provide compassionate, professional care. We’re seeking a Development and Volunteer Coordinator to assist with our development team. If you share our commitment to Christ-centered care and want to make a meaningful impact, we invite you to apply. This position is 28 hours per week. The Development and Volunteer Coordinator supports the execution of the Investor Relations strategy by driving movement within the donor and volunteer pipeline. This role is responsible for ensuring consistent engagement, timely follow-up, and strong operational support across events, volunteers, and entry-level donor relationships. Working closely with the Director of Development, Event Specialist, and Investor Relations team, this position helps identify, engage, and move individuals from initial connection to deeper involvement—supporting both revenue growth and long-term relationship development. This role owns the day-to-day management and optimization of Monday.com and Bloomerang to ensure accurate tracking, reporting, and pipeline visibility.

Requirements

Bachelor's degree from a four-year college or university in a Communications or Business program; or related experience in leading a volunteer program; or equivalent combination of education and experience.
CPR certification recommended

Nice To Haves

Compassion
Willingness
Courage
Faith

Responsibilities

Support movement of individuals through the pipeline: awareness ? engagement ? invitation ? follow-up ? conversion
Ensure all new contacts (event attendees, volunteers, inquiries) are entered, assigned, and actively managed
Execute timely follow-up to maintain momentum and prevent pipeline stagnation
Identify opportunities to move volunteers and event participants into donor relationships
Provide administrative and relational support to Investor Relations team members across all donor tiers
Assist with scheduling, communication, and follow-up tied to donor meetings, tours, and touches
Support stewardship efforts by ensuring timely thank-you communication and ongoing engagement
Help track and support activity toward monthly, mid-level, and major donor goals
Support the Event Specialist in executing events that drive both revenue and pipeline growth
Coordinate logistics, timelines, sponsorship tracking, and communications
Assist in managing event platforms for registrations, sponsorships, and donations
Ensure post-event follow-up is completed and documented to move attendees into the pipeline
Track and report on event outcomes tied to participation, engagement, and revenue
Build and manage the volunteer pipeline as a key entry point into deeper engagement
Serve as primary contact for volunteer individuals, groups, and corporate partners
Create clear next steps for volunteers to stay engaged (repeat service, events, giving opportunities)
Track volunteer engagement, retention, and conversion into donors or advocates
Support in-kind donations and corporate partnerships connected to volunteerism
Serve as the Development team’s expert in Monday.com and Bloomerang
Ensure all activities, touches, and relationships are documented consistently and accurately
Build and maintain pipelines, dashboards, and workflows that reflect real-time progress
Generate weekly and monthly reports on pipeline movement, event performance, volunteer engagement, and revenue support
Provide visibility into next steps, gaps, and opportunities for the team