Development - Development and Community Engagement Manager (Reno)

Volunteers of America Northern California & Northern Nevada, Inc.•Reno, NV

8d•$72,000 - $75,000•Hybrid

About The Position

We are more than a nonprofit organization. We are a ministry of service that includes nearly 600 paid professional employees dedicated to helping those we serve. We provide compassionate care today for flourishing communities tomorrow. Founded locally in 1911, VOA Northern California & Northern Nevada is one of the largest providers of social services in the region, delivering a broad range of community-based services that transform lives while meeting immediate needs of families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night. OUR MISSION: VOA puts faith into action by providing compassionate human services to empower individuals and strengthen communities. VOA aspires to create a world in which every person lives a life of emotional, physical, and spiritual well-being, filled with hope across Northern California & Northern Nevada. VOA-NCNN, a Certified Great Place to Work, is recruiting for a full-time Development and Community Engagement Manager in Northern Nevada. Majority of time will be working on-site in a dynamic and evolving environment in our Reno programs. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage.

Requirements

Bachelor’s Degree is desired.
Five to seven years of experience in fundraising with at least five years of proven success in identifying, cultivating, soliciting, and stewarding individual donors and corporate partners; including face-to-face relationship building and solicitation is required.
Must have experience using a donor database to manage donor relationships, record and build donor interests, and identify prospects for increased giving potential.
Demonstrated ability to request and obtain financial support and make 5 to 6 figure asks.
Fundraising certification is desired.
Experience with human services nonprofits is preferred.
The candidate must have a strong desire to work for an organization dealing with issues unique to homelessness, substance abuse, and mental health.
A valid Nevada driver’s license, reliable transportation, and the ability to meet the organization’s insurance carrier guidelines are required.
Proven knowledge and experience with making direct donor asks
Flexibility with working environments
Excellent oral and written communication
Strong organizational skills
Strong interpersonal skills
Demonstrated management skills
Even temperament and patience
Ability to multi-task and to respond quickly and positively to solve unexpected problems
Ability to meet goals and deadlines
Proficient with Google platforms
Teamwork skills
Ability to interact professionally with donors and clients
Demonstrated leadership skills
Analytical and decision-making ability

Nice To Haves

Bachelor's Degree
Fundraising certification
Experience with human services nonprofits

Responsibilities

Developing and implementing a coordinated, donor- and community-centered strategy that advances philanthropic support, community engagement, organizational visibility, strategic partnerships, and in-kind contributions across Northern Nevada.
Identifying, cultivating, soliciting, stewarding, and retaining individual donors.
Developing in-kind resources and community support.
Engaging volunteers, businesses and community partners and promoting VOA’s mission, programs, and impact throughout the region.
Building strong, long-term relationships with supporters at all giving levels and working collaboratively with internal teams and external partners to strengthen community connections, expand resources, and increase awareness of VOA’s services.
Actively engaging with donors, community partners, staff, and programs in person and through direct outreach to cultivate and strengthen meaningful connections.
Performing daily activities to advance the organization’s fundraising, donor engagement, community visibility, and resource-development objectives across Northern Nevada.
Developing and implementing a donor- and community-centered fundraising strategy to grow and retain the individual donor base and increase annual philanthropic revenue.
Managing a portfolio of individual donors and prospective donors, prioritizing relationship-building, donor retention, increased giving, and meaningful connection to VOA’s mission, programs, and impact.
Working collaboratively with the VP of Development and Marketing to establish annual fundraising goals, develop strategies to meet or exceed those goals, and monitor progress toward individual giving and in-kind support.
Partnering with Development and program leadership to identify priority needs, communicate funding opportunities, and secure financial and in-kind resources that support essential services, program enhancements, and client needs.
Cultivating relationships with businesses, community organizations, civic groups, faith-based partners, volunteers, and other stakeholders to expand community support, increase in-kind donations, and strengthen strategic partnerships.
Collaborating with Marketing and Communications staff to develop high-quality donor communications, impact stories, campaign materials, reports, digital content, and recognition opportunities that keep donors and community partners informed and engaged.
Developing and implementing donor-engagement strategies beyond direct mail, including personalized outreach, site visits, tours, community presentations, stewardship events, campaigns, and other opportunities to build long-term donor relationships.
Supporting the planning, promotion, sponsorship development, donor cultivation, and stewardship activities associated with VOA-hosted events and appropriate community events.
Serving as a visible VOA representative at signature events, community gatherings, partner meetings, and other public-facing opportunities; engaging donors and stakeholders and facilitating meaningful connections to VOA programs, staff, and, when appropriate, program participants.
Maintaining timely, accurate, and complete records of donor and prospective-donor contacts, gifts, pledges, interests, follow-up actions, and engagement activities in the donor database.
Working with the Development team to ensure donor records, acknowledgments, gift designations, reports, and stewardship activities accurately reflect donor intent, interactions, and program needs.
Monitoring fundraising and engagement results; preparing or contributing to reports on revenue, donor activity, retention, pipeline development, event outcomes, in-kind contributions, and community partnership activity.
Ensuring fundraising, donor engagement, volunteer/community interactions, and data-management practices comply with organizational policies, donor confidentiality requirements, ethical fundraising standards, and applicable regulations.
Performing other related duties as assigned.
Continually developing and enhancing fundraising, donor-relations, community-engagement, database-management, communication, and interpersonal skills.
Staying informed of effective practices and trends in individual giving, donor stewardship, fundraising technology, community engagement, and nonprofit resource development.
Attending and actively participating in staff meetings, development and marketing meetings, cross-functional workgroups, and other required organizational meetings.
Participating in internal and external training, conferences, professional associations, and learning opportunities as appropriate to support continued professional growth and organizational goals.
Maintaining a collaborative, service-oriented approach when working with donors, volunteers, community partners, program staff, leadership, and other stakeholders.