Developer Relations Manager

Mapbox
•$152,150 - $205,850•Remote

About The Position

Mapbox is seeking a Developer Relations Manager to spearhead its developer relations strategy. This role involves growing and engaging the Mapbox developer community and building programs to facilitate successful adoption of the Mapbox platform. The Manager will lead a team focused on connecting Mapbox with developers globally, setting the strategy for education, engagement, evangelism, and advocacy, while also maintaining personal engagement with the developer community. Collaboration with Product, Engineering, and Marketing teams is crucial to integrate developer feedback and ensure the community has the necessary resources. The ideal candidate is a hands-on leader with technical credibility, strong people leadership, and strategic thinking skills, comfortable with strategy development, team coaching, analyzing feedback, and representing Mapbox through various channels including technical content, events, and social media. A key aspect of the role involves using coding to build and demonstrate map-powered applications.

Requirements

  • 7+ years of experience in Developer Relations, Developer Advocacy, Developer Evangelism, software engineering, or a related technical field.
  • 3+ years of experience leading or developing others.
  • Strong people leadership skills with experience coaching, developing, and setting priorities for a team.
  • Experience building and executing Developer Relations strategies and programs, with demonstrated ability to translate company and product priorities into meaningful developer initiatives.
  • Technical background with the ability to understand and communicate about APIs, SDKs, developer tools, and software development workflows.
  • Engaging technical communicator with strong written and verbal skills and the ability to translate complex technical concepts into clear, useful content for developers.
  • Experience creating and delivering technical talks, demos, workshops, webinars, videos, documentation, or other developer-facing content.
  • Demonstrated ability to build authentic relationships and credibility within developer communities.
  • Strong cross-functional leadership skills and experience influencing Product, Engineering, Marketing, and other stakeholders without relying solely on direct authority.
  • Ability to move between strategy and execution - setting a vision while remaining willing to roll up your sleeves and contribute directly when needed.
  • Experience defining metrics and using data and developer insights to evaluate program effectiveness, prioritize investments, and continuously improve.
  • Ability to operate effectively across multiple technical platforms, from web APIs and SDKs to geospatial technology, data, and mobile development.
  • Strong organizational and program management skills with the ability to prioritize across multiple initiatives in a fast-moving environment.
  • Comfort operating in ambiguity, identifying opportunities, and building programs or processes where a playbook may not already exist.
  • Enthusiasm for the power of Mapbox technology and its role in shaping the future of maps, location, and navigation.

Responsibilities

  • Own and evolve the Developer Relations strategy for Mapbox, establishing priorities and programs that grow developer engagement, adoption, and advocacy.
  • Lead, coach, and develop a high-performing Developer Relations team, providing clear priorities, feedback, and opportunities for growth.
  • Build and cultivate a developer community that supports one another in learning how to use the Mapbox platform to power the navigation of people, packages, and vehicles everywhere.
  • Develop scalable programs that educate and engage developers across technical content, community, social media, events, workshops, demos, webinars, social channels, and developer forums.
  • Remain hands-on in the developer community by creating technical content, delivering talks and demos, engaging with developers, and representing Mapbox externally.
  • Develop and nurture relationships with developers, customers, community leaders, and technical influencers.
  • Identify and partner with developers to create content that enables and inspires their peers, including guest blogs, tutorials, videos, workshops, contributed articles, and social content.
  • Serve as a key connection between the developer community and Mapbox Product and Engineering teams, synthesizing developer feedback and identifying opportunities to improve our products, documentation, and developer experience.
  • Partner cross-functionally with Product, Engineering, Marketing, Sales, and other teams to align Developer Relations programs with broader company and product priorities.
  • Build programs that enable Mapbox engineers and other internal technical experts to share their work and expertise with the developer community.
  • Establish clear goals and success metrics for Developer Relations programs; use data, developer insights, and experimentation to evaluate impact and determine where the team should invest.
  • Identify opportunities to scale Developer Relations through improved processes, tooling, content, community programs, and partnerships.
  • Represent the needs and perspectives of developers internally and help ensure the developer experience remains central to how Mapbox builds and launches products.

Benefits

  • Flexibility to work comfortably from home or periodically from an office where applicable.
  • Comprehensive Healthcare: Private medical coverage for you and your dependents.
  • Family-First Support: Generous maternity and paternity leave policies to support your growing family.
  • Fertility & Family Building: Inclusive fertility support.
  • Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth.
  • Balance & Brainpower: Mental health support for you and your dependents.
  • Rest & Recharge: Flexible paid time away, company holidays, and generous absence policies.
  • Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
  • Invest & Grow: Retirement plans with competitive matching.
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