Developer, Business Innovation & Transformation

TDToronto, ON
CA$69,700 - CA$98,400Onsite

About The Position

TD Wealth Operations is part of Wealth Shared Services and is the operational engine of TD Wealth, acting as a centre of excellence for core processes that underpin key moments in our clients' relationship with the Wealth business, including onboarding, transfer services, trade and cash management processing, and delivering client statements and communications. Wealth Operations supports all TD Wealth distribution channels, TD Mutual Funds, TD Asset Management, and TD Securities. TD Wealth Operation's goal is to be recognized as an industry leader in Operational Excellence by delivering best in class client, colleague, and partner experiences. Reporting to the Manager, Business Innovation & Transformation (BI&T) within Wealth Operational Excellence and Project Chassis, this role supports tasks related to automation, ideation of new tools and technologies, building Proof of Concepts, managing End-User-Computing objects (EUCs) and Robotics Process Automation (RPA), and leading projects for Wealth Operations. The ideal candidate will be proactive, skilled in problem-solving, and possess strong communication abilities. Responsibilities include developing/ maintaining existing automation assets built in VBA/Python/PowerBI, support data-driven solutions, documenting processes, ensuring data governance, and risk management practices. This role offers opportunities to make a significant impact on Wealth Operations while enhancing existing skills and acquiring new ones.

Requirements

  • A Bachelor’s degree in Computer Science or a related field is preferred.
  • 4-6 years of experience in a similar role within Wealth Operations or a related area.
  • Knowledge of VBA, Excel, Python/PySpark, Databricks, MS Access, JIRA, Confluence.
  • Proven ability to document processes, map workflows, and translate business needs into technical solutions.
  • Excellent communication and collaboration skills.
  • Proactive and analytical thinker with a continuous improvement mindset.

Nice To Haves

  • Experience with Alteryx, PowerBI and Tableau is advantageous.
  • Experience in Reporting, Data and Risk Governance or related roles in Business, Governance, Risk and Controls is beneficial.

Responsibilities

  • Ensure timely and within scope delivery of outcomes.
  • Effectively communicate project status and promptly escalate issues to meet timelines and objectives.
  • Lead, motivate, and cultivate relationships with Wealth Operations pillars to foster collaborative success.
  • Develop documentation for requirements, process changes, solutions, and best practices to maintain consistency across the team.
  • Develop and optimize processes using Excel VBA for enhanced operational efficiency.
  • Troubleshoot existing complex VBA code used for automation of operational processes.
  • Write code in Python/Databricks/PySpark, with the ability to troubleshoot solutions. Migration of legacy code to these tools is valuable.
  • Utilize platforms like Power Pivot, Power Query, Power BI, Tableau, and Power Platform for automating and simplifying processes.
  • Apply reporting and advanced data analysis techniques to derive insights and create meaningful visualizations.
  • Familiarize with automation frameworks to reduce manual effort and mitigate risks.
  • Analyze problems and create innovative solutions to enhance operational efficiency.
  • Conduct technical analysis on EUCs/RPAs, offering insights and recommendations for improvement.
  • Use critical thinking to spot inefficiency or risk.
  • Proactively solve problems to enhance operations.
  • Enforce data governance and risk management best practices as directed by the EUC Governance Lead.
  • Coordinate with Wealth Operations teams to share knowledge on data access, controls, management, and automation tools.
  • Effectively present complex data-driven insights to non-technical stakeholders.
  • Explore new technologies, methodologies, and approaches to transform business operations.

Benefits

  • Growth opportunities and skill development
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off
  • Banking benefits and discounts
  • Career development
  • Reward and recognition programs
  • Training programs
  • Competitive benefits plan
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